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VEVOR Calentador de Aire Diesel 12V 2KW Consumo 0,12-0,26L/h Calefacción Estacionaria 8~36°C Ajustable 10-15m² Control Inteligente con LCD Bluetooth Mando a Distancia Tanque de 10L para Camión Barco

Reseñas de clientes para VEVOR Calentador de Aire Diesel 12V 2KW Consumo 0,12-0,26L/h Calefacción Estacionaria 8~36°C Ajustable 10-15m² Control Inteligente con LCD Bluetooth Mando a Distancia Tanque de 10L para Camión Barco

Sí 2KW-Naranja

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b b
owner
Tipo vertical No 8KW-Rojo
Quit wont relite
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Juan Ignacio Juan Ignacio
No genera mucha seguridad
Tipo horizontal No 8KW-Rojo
Lo he probado pero la verdad no me ha generado mucha seguridad su funcionamiento y los ruidos que hace
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
Sean Penniman Sean Penniman
Diesel heater
Tipo vertical No 8KW-Naranja
Not impressed, the design of air tube and exhaust are poor need to separate
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Diver Diver
Owner
Sí 2KW-Naranja
Unit failed after three weeks of operation with an E-03 code. I was camping with the family in freezing temperatures in the Ozark mountains. Had to drive to the nearest town and purchase a Mr Heater and propane. First contact with “chat” was frustrating and never responded to. Second “chat” four days later, I was told again 1-2 days for the ticket to be responded to. Then disconnected. Third “chat” took 30 minutes and after my request for a supervisor there was no response other than “wait for 1-2 days”. The response finally came two days later. We will send a part, since there is no warehouse near you it will take 10-15 days. Yet when I purchased the unit I had it in two days. Other minor issues: The App no longer connects with the unit and I have tried to delete the App and disconnecting power and rebooting the unit. The clock on the display gains two minutes a day and you can’t turn off the display. The display is mounted next to the door of my Sprinter and it’s just one of those annoying things that bug you every time you see it. I went online to see what code E-03 is and now see that the glow plugs fail consistently. Had I known that I would have purchased a spare. But now I can Wait 10-15 Days for a replacement from VEVOR! The failure of the unit and lack/frustrating response from VEVOR makes this probably my last purchase from VEVOR.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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John John
Heater won’t start up
Tipo vertical No 8KW-Naranja
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
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Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kate Macleod Kate Macleod
Mrs
Tipo vertical Sí 8KW-Naranja
Didn’t even last a winter season Please ppl Save your money up and buy a decent one if you need one for the winter this one won’t last 6 months
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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johhnyx johhnyx
Ran OK for a few months then blower started screeching
Sí 8KW-Naranja
Had to turn it off, blower started making horrendous noise like it was about to lock up. Could be very dangerous!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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David Merchan David Merchan
.
Sí 2KW-Naranja
Horario todavía no lo sé porque lo tengo nuevo y no me funciona.esperando repuesto.
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Respuesta de Servicio al Cliente: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
chris chris
bad diesel heater
Sí 2KW-Naranja
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Dan Dan
Very bare bones
Tipo vertical Sí 8KW-Naranja
Does not come with DC power connectors(battery clips) Very unclear on how to prime and get started. Fuel hose was kinked and did not allow fuel to flow.
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Respuesta de Servicio al Cliente: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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