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VEVOR Calentador Diésel Portátil 5-8KW Todo en Uno 12 V/24 V, con Control por Aplicación Bluetooth, Control Remoto y Pantalla de Visualización, Alarma de CO, Calentamiento Rápido Vehículos y Exteriores

Reseñas de clientes para VEVOR Calentador Diésel Portátil 5-8KW Todo en Uno 12 V/24 V, con Control por Aplicación Bluetooth, Control Remoto y Pantalla de Visualización, Alarma de CO, Calentamiento Rápido Vehículos y Exteriores

Tipo horizontal Sí 8KW-Blanco

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Donald Donald
Home use
The heater works perfectly heats my two stall garage perfectly. One tank of fuel lasts over 12 hours close to 17 hours. Temperature outside is around 35 degrees and keeps temperature at 69 degrees inside. The controller is absolutely garbage and the remote is useless. But for the price I will suffer. I have run it through 10 gallons of diesel and happy with the heat results so far. No smell clean dry heat. I would definitely recommend looking into a different unit with a better controller and remote.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Justin Justin
None
It heats the area, no problem. The reason for a mid-grade is its ease of use and lack of instructions. There are NO instructions provided on how to use. I have still not been able to connect the remote, nor the App, and I had to fumble my way through figuring out how to start it the first time. Provide easy to follow instructions!!!!!!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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M M
R
Tipo horizontal Sí 8KW-Blanco
No está probado. Se pidió por un problema puntual ya que se averió el sistema de la autocaravana y no sé cumplió con el plazo de entrega por lo que no me es útil. Cuidado con los plazos de entrega que vienen en letras muy grandes. Se pagó más de lo que en la misma hay con las mismas o más prestaciones que ese precisamente por el plazo de entrega. No lo recomiendo.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
Derk Derk
Mr
The app is junk, won't link at all...manual is useless, can't figure anything out, can't change any settings....highly disappointed
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ronald Ronald
Not useful for much
I don't care what anyone says. Unless you are in a well insulated tent. These don't really heat all that well. And the exhaust? Even with the heat fabric. Things burn. Fan is weak. Doesn't move alot of air which in turn. Doesn't move much heat.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Brian McKean Brian McKean
Mr
Starting to smell diesel fuel. And hard to see window, doesn't run all nite runs out of fuel
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Steven Steven
Vevor diesel heater
I bought the heater and received it and it didn’t work. The display would never power on to run the heater
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Diane Coghill Diane Coghill
Never received it
Never received it 1
It has been a month, and I never received the item, so I don't know why I'm being asked to review it, but I do expect a refund.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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C C
I just don’t know….
I just don’t know…. 1
Purchased just a couple months ago to replace my 8kw vevor from last year, which was overkill for my tiny teardrop trailer which I live in full time, so I was expecting the 2kw to be the perfect downsize. It functioned like a dream day in and day out until one day, billowing white smoke from the exhaust, error 10 messages, auto shutdown. I tried everything the instruction manual and the internet could suggest; I bought a new glow plug, cleaned the combustion chamber, switched from the AC plug to the DC plug, I even bought a bigger Jackery to run it off of. Still billowing smoke, still errors, still shutdowns. The only thing I can think of causing this would be that I was running it on its lowest setting for 48hrs+ at a time, since I’m only trying to heat 36sqft of poorly insulated trailer and it’s much more electrically efficient to run it consistently than turning it off and on again. But it’s been quite a cold December, even by hardy New England standards, so I wonder if I just didn’t give the machine a chance to ‘clear the pipes’ at a higher setting perhaps there’s just too much built up carbon in some area I can’t get to to clean it. Either way, I am disappointed in the short space of time this issue crept up in, and that I haven’t been able to fix it in all my efforts and other investments. Now I’m back to using my old 8kw from last year, which also leaks and blows in hot diesel-y air straight into my home and gives me quite the headache, but I’ve got to use it until my new order of another new heater arrives.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Seyer Mike Seyer
Issues
Issues 1 Issues 1
Heater never worked out of the box. Keep getting E-8 and E-10 errors
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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