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VEVOR Calefactor Infrarrojo Exterior 2500 W Estufa con Trípode para Terraza, con 3 Modos de Calefacción, Pantalla, Mando a Distancia y Tubos de Carbono para Patios, Balcones y Espacios al Aire Libre

Reseñas de clientes para VEVOR Calefactor Infrarrojo Exterior 2500 W Estufa con Trípode para Terraza, con 3 Modos de Calefacción, Pantalla, Mando a Distancia y Tubos de Carbono para Patios, Balcones y Espacios al Aire Libre

De pie 2.5 kW

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george.livelyjr george.livelyjr
broken heater.
Didn't work out of the box. I am trying to return it and so far it has been unsuccessful.
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Never Again Never Again
Warm, not hot
First order from Vevor. The shipping was super fast and impressive, well packaged and I thought I would definitely order from Vevor again. However, this heater itself is really disappointing. Its super bright , actually makes a nice light fixture, but the heat is very subtle. I'm surprised it pulls 1500W actually. I contacted Vevor about the problem and "Support" spent almost 1 month to finally tell me to destroy the heater and send them pictures so they can refund me or send a new one. I'm not going to do that because I don't trust that that's going to happen. Using the "heater as a lamp in my shed now... And I'll be done with Vevor after 1 order.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Da*** Da***
Not working properly
It stops working and I have to unplug and replug every 30 minute
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Nuno Januário Nuno Januário
Muito má.
Montado en Pared 3 kW
Fiz esta encomenda e nunca me foi entregue Reclamei mas não me devolveram o dinheiro ainda nem me enviaram.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
RC RC
Not too much heat
Not too much heat  3
The hanging lamp is well built and it would work great in a small enclosed area. I have a 2 car garage with 11 foot ceilings and you need to be very close to the lamp to feel the heat. I guess it would work better if your 2 car garage doesn’t get below 50 degrees.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Wayne Wayne
owner
It works but if you leave it on for 30 minutes it starts to smell like burning plastic
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Drew Drew
It’s ok
To be an outside heater it is just ok. Have to put it very close to be able to feel it.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Loudmouth Loudmouth
Owner
Minor shipping issue Vevor made it right will continue to be a loyal customer thanks.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Fred de Bruin Fred de Bruin
Afstandsbediening werkt niet
Montado en Pared 3 kW
De afstandsbediening van de heater werkt niet. Via de service mail geprobeerd dit op te lossen. Gaat zeer moeizaam moet foto's en of filmpje uploaden. Het probleem lijkt mij duidelijk het werkt gewoon niet. Het is verschrikkelijk dat je niet gewoon contract kunt hebben met de leverancier. Lekker gewoon een telefoontje ofzo. Dit gaat zo niet werken. Al met al zeer teleurstellend.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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beverly pollard beverly pollard
Ms
Literally bought 2 A week after Christmas one stopped working completely.. and when I tried to return it and upload the video it would not upload . I tried for 3 days and gave up .
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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