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VEVOR Calefactor de Aire Diésel 12-24V 5-8KW, Portátil, con Mando a Distancia, Pantalla LCD y Asa, Silencioso, 5 L, para Camiones, Autocaravanas, SUV y Tractores, 400 x 245 x 305 mm, Violeta y Negro

Reseñas de clientes para VEVOR Calefactor de Aire Diésel 12-24V 5-8KW, Portátil, con Mando a Distancia, Pantalla LCD y Asa, Silencioso, 5 L, para Camiones, Autocaravanas, SUV y Tractores, 400 x 245 x 305 mm, Violeta y Negro

Tipo horizontal No 8KW-Azul

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Joseph Joseph
Christ follower, chaplain, paint contractor
Tipo horizontal No 8KW-Azul
Really like the heater works very well and the cheapest thing I know of fuel wise, no smell at all, but one winter and not using it all the time just in my box van the fan quits, now I have to pay more for the fan then I paid for the whole unit that's unexplainable to me,
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Owner
Tipo horizontal No 8KW-Azul
Hit or miss on these. Not gonna lie I use 1 of these and a propane heater to heat my small home for the winter. I've had one of these last almost a year but others have gone out in a few months. Just don't waste your money on the warranty. 2 weeks of haggling for them to send you the wrong part.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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David David
Mr
Tipo horizontal No 8KW-Azul
Nothing wrong with Heater. But Shipping and Tracking sucks. You will not get any item from Vevor even close to the date they say Expected. Customer Service is nonexistent. Only AI. Good luck!
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Rick Rick
A bit under whelming ....
Tipo horizontal No 8KW-Azul
I bought this to heat up a bedroom in a house in winter while renovations were happening & so.e nights had no power . It gets semi warm but never hot , I expected it to get toasty warm but it never ever did , had to put more clothes on & its very noisey, sou ds like a jet plane is about to take off when its running , so you would have to baffle the intake . If
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
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karasmer karasmer
heater
Tipo horizontal No 8KW-Azul
I must have got a lemon, been a lot of problems with it but Vevor may issue a refund we shall see.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Brian Brian
Heat User
Tipo horizontal No 8KW-Azul
Haven't used the product yet, alot of issues with delivery, mediocre response time and offered a refund of $20 as a gesture of good faith but nowhere to respond and asking for account numbers or friends account numbers to send refund to------------ would be easier to refund the original account that paid for it but what do I know.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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matt brown matt brown
Garbage
Tipo horizontal No 8KW-Azul
This thing worked for 2 hours then quit i have been playing back and forth with there so called team jumping through hoops trying to prove it's defective... after sending the video they requested I've gotten silence and a window on the chat that says im up next for over 24 hrs don't buy these they are faulty
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Frank Frank
Maintenance
Tipo horizontal No 8KW-Azul
Doesn’t work I tryed to let VEVOR know but they didn’t get back to me
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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fog bay fog bay
boss
Tipo horizontal No 8KW-Azul
We carefully explain our delivery instructions on all orders. Vevor screwed it up again as they could not deliver and took a few weeks to find and refund. They are not able to read clear delivery instructions. bummer
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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