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VEVOR Caja Fuerte para Pistolas Control Deslizante, 3 Formas de Acceso por Huella Dactilares, Contraseña y Llave, Caja Fuerte para Armas con Iluminación, Capacidad de 1 Pistola y 1 Cargador, Negro

Reseñas de clientes para VEVOR Caja Fuerte para Pistolas Control Deslizante, 3 Formas de Acceso por Huella Dactilares, Contraseña y Llave, Caja Fuerte para Armas con Iluminación, Capacidad de 1 Pistola y 1 Cargador, Negro

Deslizamiento lateral

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211 Reseñas
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rdegrunt rdegrunt
Never received
Volteo lateral
I don't know why I got the review. I didn't receive the order. It was never send
0 personas encontraron esto útil
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falepage70 falepage70
Doesn't work
Apertura superior
Bought awhile back, a year ago. Doesn't work, won't recognize my finger prints, tried to program over and over. Only works occasionally, so I just use the key provided. Very disappointed it doesn't work
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464176370300928] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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Mi*** Mi***
Ob die Beschreibung auf deutsch ist
Cajón
Leider nichts und Beschreibung ist auf englisch
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um dieses Anliegen weiter zu verfolgen. Unser Kundensupport-Team wird sich per E-Mail bei Ihnen melden und Sie auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie zeitnah Ihren Posteingang auf unsere Nachrichten.
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theintentionalanomaly theintentionalanomaly
DON'T TRUST THIS SAFE, THE WARRANTY OR VEVOR!!!
Volteo lateral
DO NOT EVER BUY THIS SAFE OR ANYTHING FROM VEVOR!!! I purchased this safe and it worked fine for a couple of months. Then the safe started not to operate with either the keypad or the fingerprint bio scan. NOT SOMETHING YOU WANT FOR A GUN SAFE!!! To top it off, I bought their little BOGUS warranty. Filed a claim. They asked for a video of the failure, which I thought was very odd, but okay...video sent. They respond and offer three options... 1. Have their techs send repair instructions...NOT. 2. Receive a replacement and return the defective unit 3. Keep the defective unit and get a 50% refund I chose option 2. Then I receive an email instructing me to RETURN THE DEFECTIVE SAFE FIRST. That wasn't even the best part. I am then supposed to track the package, and once it is shown as received in THEIR warehouse, they want ME to tell THEM it's there so they can send me another one!!! I have never been so offended in life. They can keep their warranty and their new unit. I will trash this safe where it belongs in the GARBAGE and NEVER do business with Vevor again! Oh...they don't say where I should store the GUN I have in the safe pending them receiving back the one I have and shipping me another one. I guess I'm supposed to just chunk it into the nightstand drawer. This is one sad company.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Robert Robert
Owner
Deslizamiento lateral
I have not recieved this package!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided you with updates via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Leopold Eberl Leopold Eberl
Artukel fehlerhaft
Apertura superior
Sg.Fa. Dieser Artikel ist fehlerhaft. Die Funktion -einschalten- lässt sich nur über den USB Anschluß einschslten bzw. in Betrieb nehmen, Obwohl die Batterien wurden 2xneue getauscht. da mit bleibt trotznem alles finster. Da es keinen Hauptschalter für Akkus gibt? Wen sich dieser Fehler nicht in Ordnuge bringt, wird diser Artikel zurückgesendet. M.b.G. Leopold Eberl
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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cherguillaume2 cherguillaume2
Article non livré
Apertura superior
Article non reçu. Dépose en point relais au lieu du domicile.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Chris Chris
Utilisateur
Deslizamiento lateral
Manque de puissance du ressort du coffre à plat. La puissance du ressort ne permet pas que la porte se relève automatiquement. Il faut l'ouvrir à la main !!! Dès réception du produit j'ai contacté vevor pour recevoir un simple ressort mais je ne l'ai jamais eu !
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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RayRay RayRay
Good but not great
Cajón
I have been carrying for a few months now and have been trying several different safes to keep my pistol safe when I get home but accessible when I need it. I was looking forward to this one as the pop-out drawer option versus the lid type I've seen elsewhere. The fingerprint recognition was an important feature that I wanted to use. The safe shows two pistols in the safe, and I don't think that will fit for most people. One pistol fits pretty well, and maybe you can squeeze in a second but I wouldn't count on it. I normally carry small pocket pistols and this thing will have a hard time fitting two pistols. Accessibility is pretty decent. The buttons are easy to reach and feel even in the dark or low light. There is a bit more noise than I would like when the safe opens but overall, it is pretty quiet. The quality of the safe is okay. Nothing great. The lining of the safe is just so-so and I would've like better quality. Overall, I think this safe is decent value for the money but I will personally be looking for something else.
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Robert Robert
Mr
Volteo lateral
It looks nice, but one of the keys is broken. Will see what happens and Vevor going to do. Stay tuned
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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