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VEVOR Caja enrolladora automática para relojes con capacidad para 8 relojes automáticos con 8 motores silenciosos japoneses Mabuchi 5 modos de cuerda en panel de alta densidad y LED acrílico azul

Reseñas de clientes para VEVOR Caja enrolladora automática para relojes con capacidad para 8 relojes automáticos con 8 motores silenciosos japoneses Mabuchi 5 modos de cuerda en panel de alta densidad y LED acrílico azul

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Dan Dan
Came broken
Came broke glass was broken and light didn’t work so they just send me parts to fix like I’m going to tear it all apart and fix something that was brand new
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Tim Tim
Probably works great
Didn't receive the AC plug. Just an empty hole in the packaging where it should have been. Reached out and got an automated response to send a picture of the missing part. How can I send a picture of the missing part that I don't have? Then I got another response to take a picture of the part I was missing from the manual that is on their website. I guess they couldn't look at it themselves. So, I'm waiting two weeks so far for the missing part to be sent to me and at this point it is an end table with 8 motors that are not working without power.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jay Jay
Mr
I WOULD NEVER BUY FROM THIS COMPANY AGAIN. 2 UNITS SENT WITHOUT A KEY TO OPEN THE UNIT. SENT IN THE LOCKED POSITION. THIS COMPANY NEVER SENT THE KEYS. CANNOT USE THESE UNITS. HORRIBLE CUSTOMER SERVICE. NEVER BUY FRIM THIS COMPANY AS THEY DO NOT STAND BEHIND THEIR ADVERTISING. MEVER BUY FROM THESE CROOKS.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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