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Reseñas de clientes para VEVOR Caja Eléctrica de Acero al Carbono IP66 Gabinete Eléctrico 30x30x20 cm Caja Impermeable con Placa de Montaje Caja de Conexiones Eléctricas para Equipos Electrónicos Eléctricos al Aire Libre

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KL KL
Vevor 12x12x8" Carbon Steel Electrical Enclosure
It is a very well made heavy-duty enclosure, I will use it as the VFD to control 3 phase condenser.
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Vas Vas
Purchasing Manager
The product itself is well built and the quality of the steel electrical box is very good. However, the major issue is that this box does not appear to have the required North American certification, such as CSA or UL. We installed these boxes on a project, but during inspection the inspector did not approve the installation because the boxes were not certified for use in North America. As a result, we had to remove the entire installation, purchase new certified electrical boxes, and reinstall everything. This caused significant delays and made the installation cost us almost double. This product may be suitable for markets where its existing certification is accepted, but for Canada and the United States it needs proper CSA, UL, or other recognized North American certification. If VEVOR wants to sell this product in North America, they should clearly state the certification status and obtain the proper approvals required for electrical inspections. The box is good quality, but without North American certification, it can create serious problems for contractors and customers.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Office Manager
Considering that we ordered 13 and only received 4, (can't get anyone from Customer Service to respond, have submitted two cases regarding the remaining 9 that are still reflecting the same shipment status as May 2nd and it is now 12 days later and we continue receiving the same BOT messages) I guess the boxes aren't too bad. When you actually receive them.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Dave Bates Dave Bates
CEO Live Energy
I only received 2 out of 3 boxes ordered. Each time they shipped they arrived on different days. Needing a call back urgently so I can see where the 3rd box is!!!!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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