VEVOR Caja de Distribución Eléctrica de Acero Laminado en Frío, Armario de Distribución Impermeable con Termostato y Ventilador, Placa de Montaje, Carcasa Abatible, Montaje en Pared, 60 x 30 x 60 cm

Reseñas de clientes para VEVOR Caja de Distribución Eléctrica de Acero Laminado en Frío, Armario de Distribución Impermeable con Termostato y Ventilador, Placa de Montaje, Carcasa Abatible, Montaje en Pared, 60 x 30 x 60 cm

Tamaño: 600x600x300 mm Estilo: Acero al Carbono

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Opiniones de los Clientes

4 Fuera de5

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Defective door design

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The enclosure is overall nice and very sturdy. It’s very heavy, has a good backplate, and the powder coat paint seems good. If 50 lbs is too heavy, look elsewhere. Unfortunately, both boxes sent to me had sagging doors that could not be adjusted. I contacted customer service and did not have a good experience, so consider not being able to rely of their “free returns” advertising when you make your decision. Note that there is a newer model of this enclosure also being sold that has a different door design, a larger opening on the bottom, a rain cover, and upgraded locks for not a whole lot more. I’d skip this one and go for the other.

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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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Spyder

Wrong Size Was Sent

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Ordered 12x12x6 in and they came in all undersized about 11x11x5 in we had to use them but I don't like that we were not notified.

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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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Spyder

Wrong Size Was Sent

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Ordered 12x12x6 in and they came in all undersized about 11x11x5 in we had to use them but I don't like that we were not notified.

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Ricardo Jorge

Material: Acero al Carbono Tamaño: 60 x 40 x 25 cm Compra verificada

Começou a ganhar ferrugem

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Mark Galbraith

Electrical contractor

Material: Acero al Carbono Tamaño: 60 x 60 x 20 cm Compra verificada

This enclosure is not UL listed. I did not realize this beings its advertised as a NEMA rated enclosure. Too late now. It's bought, payed for, and installed.

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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.

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Dave Bates

CEO Live Energy

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I only received 2 out of 3 boxes ordered. Each time they shipped they arrived on different days. Needing a call back urgently so I can see where the 3rd box is!!!!

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.

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LEE

BUYER

Material: Acero al Carbono Tamaño: 60 x 60 x 20 cm Compra verificada

CAME IN DAMAGED NO REPLY

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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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Eric Pori

Great product but arrived damaged

Material: Acero al Carbono Tamaño: 60 x 40 x 25 cm Compra verificada

Great product but arrived damage and then when we try to return them they only offered us $40 and wouldn't accept the return

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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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Reseñas de clientes para VEVOR Caja de Distribución Eléctrica de Acero Laminado en Frío, Armario de Distribución Impermeable con Termostato y Ventilador, Placa de Montaje, Carcasa Abatible, Montaje en Pared, 60 x 30 x 60 cm

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