VEVOR Cabrestante Manual de 1588kg, Cabrestante para Remolque de Barco con Manivela, Cable de Acero 10m, 2 Velocidades, Trinquete Bidireccional de 3 Posiciones Conmutables para Acuáticas Lanchas Motos

Reseñas de clientes para VEVOR Cabrestante Manual de 1588kg, Cabrestante para Remolque de Barco con Manivela, Cable de Acero 10m, 2 Velocidades, Trinquete Bidireccional de 3 Posiciones Conmutables para Acuáticas Lanchas Motos

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rclafontaine

Steel Cable Issue

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The winch showed up with the galvanized cable all twisted, just like a fishing line “birds nest” on a bait casting reel, so I pulled all 32’ feet out and attempted to wind it back in, to no avail, it looped over itself continually so I removed it and replaced it with a 1/4” synthetic rope I bought from Vevor. My recommendation to future customers is don’t waste money on this product with galvanized steel cable.

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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered with [ VEVOR Boat Winch, 3500 lbs Hand Winch, Heavy Duty Manual Rope Crank with 32.8ft Steel Wire, Portable Two-Way Ratchet, 2 Speed Switchable, Anti-Slip Handle Gear for Boat Trailer ATV Towing]. We have assigned a dedicated representative to reach out to you via support ticket #[Ticket Number 463727255775232] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.

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moceb77

Not for me

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Tried to use this on my trailer, this thing does not have some kind of brake, when you get it loose will go unwind itself and line will jam, bolts are very short and had to buy my own, there is no ratchet, handle has to go around 360' so it's very limited use since you need space to wind it up, waste of money and time

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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via the email associated with your order, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.

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Du***

Not very easy to crank.

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It does not compare good to my expectations. It is extremely hard to crank when lifting a lid that is metal mesh that is not even close to 1,000 lbs.

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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Reseñas de clientes para VEVOR Cabrestante Manual de 1588kg, Cabrestante para Remolque de Barco con Manivela, Cable de Acero 10m, 2 Velocidades, Trinquete Bidireccional de 3 Posiciones Conmutables para Acuáticas Lanchas Motos

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