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VEVOR Cabrestante Manual con Capacidad de Tracción de 2000 libras Cabrestante para Remolque de Barco Manivela Resistente con Correa de Poliéster de 7 m con Trinquete Bidireccional para Remolque, Barco

Reseñas de clientes para VEVOR Cabrestante Manual con Capacidad de Tracción de 2000 libras Cabrestante para Remolque de Barco Manivela Resistente con Correa de Poliéster de 7 m con Trinquete Bidireccional para Remolque, Barco

907.1 kg

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rocray86 rocray86
Would not buy for anything over 1000 lbs
1587.5 kg
used the winch 1 time and a toothe broke off on the main crank, waste of money
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Trent Graviss Trent Graviss
Not very good
Did not hold up the locking mechanism broke after the 2nd use
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
2000lb boat trailer winch
907.1 kg
It arrived in its own box, not a shipping box. It had clearly taken a beating as parts of the winch had punched through the cardboard and were sticking out. Once unboxed, there was significant paint, or powder coating, on the spools edge that was chipped. Im concerned it will wear out the strap prematurely when reeling in the boat as the edges of the spool are quite rough from the chipping . Its heavy, so probably not worth the expense to return. Disappointed.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Evan cooley Evan cooley
Handle fell off
1587.5 kg
Handle fell off first time down the rd. Customer service will not respond to send a new one, also will not get tight once it hits a certain tightness spool just spins.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Panagiotis Sakellaris Panagiotis Sakellaris
Good
1587.5 kg
Thank you for this product I’m satisfied.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Philippe Philippe
treuil remorque
1587.5 kg
système de verrouillage/déverrouillage non fiable sinon bonne force de traction et facile à installer
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ebbe Ebbe
Mr
1587.5 kg
ok but some holes had to be drilled out since they were too tight for the rat her to lock. Very thin paint - will rust quickly if used outdoor.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rick Monroe Rick Monroe
Mr Rick home owner
1587.5 kg
Very poor service. Order this winch never showed up had to wait over a month to get refund. I probably won’t buy from VEVOR again. I no this is for the winch. But I also bought VEVOR track saw track and was going to buy a track saw from you but it never came back in stock. Your add said that when track saw works with your track. But it doesn’t work with your track. Now I’m trying to get a refund on track. So far haven’t had any luck yet.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Randy Randy
buyer
1587.5 kg
2 weeks after it was ordered nothing no shipping info .So I contacted vevor and they said they would check on it and to give them a couple more days. After another week and no contact or shipping info I told them I would have Discover contact them. Vevor then told me they would send me a 10 dollar discount to PayPal which I told them I don't have. They also said it was shipped but no tracking only that they had made a shipping label. I finally got my order a month later and they sent my 10 dollar discount to paypal. Which I am not going to get an accout just for that. Now they just get the money back from Paypal. Not a trusted company.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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