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VEVOR Cabrestante Manual Capacidad de Tracción 544,3 kg Cabrestante para Remolque de Barco Manivela Resistente con Correa de Poliéster de 7 m con Trinquete Bidireccional para Remolque, Barco, ATV

Reseñas de clientes para VEVOR Cabrestante Manual Capacidad de Tracción 544,3 kg Cabrestante para Remolque de Barco Manivela Resistente con Correa de Poliéster de 7 m con Trinquete Bidireccional para Remolque, Barco, ATV

544.3 kg

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Rick Monroe Rick Monroe
Mr Rick home owner
1587.5 kg
Very poor service. Order this winch never showed up had to wait over a month to get refund. I probably won’t buy from VEVOR again. I no this is for the winch. But I also bought VEVOR track saw track and was going to buy a track saw from you but it never came back in stock. Your add said that when track saw works with your track. But it doesn’t work with your track. Now I’m trying to get a refund on track. So far haven’t had any luck yet.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Randy Randy
buyer
1587.5 kg
2 weeks after it was ordered nothing no shipping info .So I contacted vevor and they said they would check on it and to give them a couple more days. After another week and no contact or shipping info I told them I would have Discover contact them. Vevor then told me they would send me a 10 dollar discount to PayPal which I told them I don't have. They also said it was shipped but no tracking only that they had made a shipping label. I finally got my order a month later and they sent my 10 dollar discount to paypal. Which I am not going to get an accout just for that. Now they just get the money back from Paypal. Not a trusted company.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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