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VEVOR Cabrestante Eléctrico 6123 kg 12 V CC Cuerda Sintética Guía de Cable Control Remoto Inalámbrico y por Cable Impermeable IP55 para Remolcar SUV Todoterreno, Jeep, Camión, Remolque, Barco

Reseñas de clientes para VEVOR Cabrestante Eléctrico 6123 kg 12 V CC Cuerda Sintética Guía de Cable Control Remoto Inalámbrico y por Cable Impermeable IP55 para Remolcar SUV Todoterreno, Jeep, Camión, Remolque, Barco

6123,6 kg Sintético 24,4 m

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Steven Steven
Owner
6123,6 kg Sintético 24,4 m
Gears locked up in it while winching myself out and quit pulling very disappointed didn't last 5 months used maybe 6 times
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bernardo Rodriguez Bernardo Rodriguez
No good product
6123,6 kg Sintético 24,4 m
I just used for 3 times and now only run for 1 side.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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King King
Mr.
6123,6 kg Sintético 24,4 m
I bought this winch to replace an aging 12,000lb winch from Harbor Freight that had served me well for years. Sadly, the 13,500lb winch from Vevor is no where near is capable as my old winch. It seems to be equivalent to the 3500lb winch on my ATV. I am in the process of trying to secure a refund and return the defective product.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Lucas Lucas
Didnt work the 2nd time used
6123,6 kg Sintético 24,4 m
Worked fantastic the 1st time. The trailer sat several months at indoor storage and the winch will power out but not pull in now. Not impressed to have to take time out of my day to disassemble and send a video of it not working to get potential support. Should have bought name brand and I could have relied on it instead of being screwed on the job 443 miles from the shop.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Terrel Ellington Terrel Ellington
Stuck with Garbage!
6123,6 kg Sintético 24,4 m
***** BUYER BE WARE!!**** GARBAGE wouldn’t pull an atv out of a mud puddle! Burned up first use pulling a 1500 pick up on a car trailer! VEVOR won’t do anything!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cody Tucker Cody Tucker
10k lb winch
4536,0 kg Sintético 19,8 m
Ordered, professionally installed, did not work correctly when needed. Process for replacement or refund so convoluted that I am at a loss as to how to proceed. Should have bought a higher quality winch as this is an item when required, has the ability to save a life. *Review may be corrected if I am able to replace this faulty item with a properly functioning unit.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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