Opiniones sobre VEVOR Cabrestante Eléctrico 6123 kg 12 V CC Cuerda Sintética Guía de Cable Control Remoto Inalámbrico y por Cable Impermeable IP55 para Remolcar SUV Todoterreno, Jeep, Camión, Remolque, Barco

Ricardo

Dot try to get a refund!

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

I tried to get my money back. They played like I did not respond. I responded twice. I have no use for the product or this company any more.

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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bi***

idk yet but the wire hook up are cheaply made

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

looks good but I was hooking up the red wire and it broke off with very little tightened to it

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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ta***

SAV

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

je me bat dépuis 3 semaines pour obtenir les pièces de rechange sous treuil en garantie j ai fourni photo vidéo contact avec SAV réponse par mail avec des tickets d ou je ne comprends rien et des mails me disant qu ils ont aucune nouvelle et vont classer mon dossier ils devraient me contacter sous 48 hrs malgré mes mail leurs demandant de me contacter en URGENCE rien n avance à part des demandes de numéro de commande de documents je ne sais plus quoi penser je suis dans le pétrin!!!

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact permanent avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré que nous continuerons à assurer le suivi jusqu'à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses liées à votre demande ainsi que les notifications par e-mail.

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boomer

Cheap Garbage

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

No way to mount without buying additional parts

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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harri.vainikka1

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

El usuario no dejó ningún comentario escrito.

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!

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swinforddarrell

Bad winch motor sucks

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

Bought few months ago went to use it and winch got hot and quit working. Was winching 1 roll of hay... please contact me to get this refunded or send another one and I will send mine back!!

3 personas encontraron esto útil

Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Matt Looney

Director of Construction

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

Hard to give a review on the product seeing as I’ve been waiting on it for two weeks now. So don’t expect speedy shipping. FedEx tracking says only that a label has been created and they are waiting on the package. Might turn out to be a great buy but I’m very frustrated with nonexistent customer service and ridiculously slow shipping.

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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kalilazizi183

Not good winch

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

اگر می‌خواهی این را برای شکایت به Customer Service به انگلیسی بفرستی، می‌توانی این‌طور بگویی: The winch line/cable is not strong at all and it breaks very easily. I already requested a replacement cable, but I never received one. Also, the winch will pull the cable in and wind it up, but it does not release or feed the cable back out. I have tried both the wired and wireless controls, but the problem remains. I’m very disappointed with the quality of the winch and especially with the customer service. I contacted you about the cable issue and requested a replacement, but nobody properly followed up or resolved the problem.

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Ma***

Customer service sucks

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

This customer service really needs to be updated.. I want a refund

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Michael Williams

13500 Vevor winch

Capacidad: 6123,6 kg Tipo de Cuerda: Sintético Longitud de la Cuerda: 24,4 m Compra verificada

Not even been a full year yet all sorts of problems with it piece of junk made very cheap quality and they wouldn't even stand behind their product for the full year

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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Reseñas de clientes para VEVOR Cabrestante Eléctrico 6123 kg 12 V CC Cuerda Sintética Guía de Cable Control Remoto Inalámbrico y por Cable Impermeable IP55 para Remolcar SUV Todoterreno, Jeep, Camión, Remolque, Barco

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