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VEVOR Cabrestante Eléctrico 6123 kg 12 V CC con Cable de Acero Guía de Cables Mando a Distancia Inalámbrico Resistente al Agua IP55 para Remolcar SUV Todoterreno, Jeep, Camión, Remolque, Barco

Reseñas de clientes para VEVOR Cabrestante Eléctrico 6123 kg 12 V CC con Cable de Acero Guía de Cables Mando a Distancia Inalámbrico Resistente al Agua IP55 para Remolcar SUV Todoterreno, Jeep, Camión, Remolque, Barco

6123,6 kg Cable de Acero 24,4 m

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mauvaise idée. mauvaise idée.
petit matériel
6123,6 kg Cable de Acero 24,4 m
Bonjour - désolé de me montrer négatif : assez déçu, je ne sais pas où sont les 6 T. D'autre part le crochet est de piètre qualité et surtout l'attache du câble sur tambour ne vaut rien. Je l'ai réparé dès la 1ère utilisation et elle a lâchée à le 2ème alors qu'il restait encore 10m à dérouler. Le câble est fixé au tambour par une minuscule bague tenue par une petite vis. Riidicule !
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Nolhann Nolhann
subscriptions
8164,8 kg Cable de Acero 25,9 m
bon treuil mais et tomber en panne fonctionne en position deroulé mais ne fonctionne plus en position pour enrouler et dificle avoir une personne pour traité la garantie je l'ai achteé il y a 3 et deja en panneet peut utilisé dommage sur le papier parait bien mais pour le fonctionnement laisse a voir
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jim Jim
Mr
Would not buy again, customer service is not good, and product arrived looking like a used unit, I would recommend buying from another retailer, where you could take back, or at least see a actual picture of what you were buying, the add picture sure didn’t look anything like what I received.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Paul Paul
Waste of money
6123,6 kg Cable de Acero 24,4 m
Waste of money 1 Waste of money 1 Waste of money 1 Waste of money 1 Waste of money 1
I purchased this winch to mount on my trailer. The very first time I went to engage the "free spool" clutch and use the winch, the clutch shift handle sheered off. I removed it to inspect and found that it is made of the typical "pot" metal Chinese made products are known for. I drilled the old nipple off and tapped/installed a bolt in its place. Upon trying this bolt repair I found that the tougher bolt steel now cuts through the cheap clutch material. I cannot imagine trying to pull any load with such a cheap built setup. I would highly recommend anyone looking save their money and buy a brand name winch. A few bucks saved is not worth the risk factor if you are even lucky enough to get this winch to work
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Roberto Roberto
Articolo non consegnato
6123,6 kg Cable de Acero 24,4 m
Buongiorno questo articolo non mi è stato ancora consegnato anche se dal sito risulta consegnato, mi potreste dare maggiori dettagli? Grazie
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Samuel Overby Samuel Overby
Owner
Owner  1
I put my winch on the first time I used it. It moved the car about 6 feet broke something in the motor turned loose. I have been trying to get it. Replaced with a new one because I know things happen sometimes with new stuff, but I’m not getting a response from Devo. It’s brand new and will not even pull the cable back in so at this point I’m very upset.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Jon Emily Jon Emily
Poor customer service
8164,8 kg Cable de Acero 25,9 m
The 18,000 pound winch that I purchased came in with a broken part and after emailing back-and-forth with vector I was told the replacement part would be shipped to me at this point I have never received a part or any further emails in regards to making sure the part was received. I wouldn’t recommend purchasing from someone like this.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Big Beard Big Beard
Crap
8164,8 kg Cable de Acero 25,9 m
I installed this winch on March 18th by May 5th, 2026, the "In" Solenoid went bad. After talking to customer service, they need a video of the winch not working, and they don't have any replacement parts. Don't waste your time or Money
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Danny Danny
It broke
8164,8 kg Cable de Acero 25,9 m
Winch in second use broke on the gear side
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dps Dps
Junk
8164,8 kg Cable de Acero 25,9 m
Broke the very first time we used it. Customer service has been horrible, they blamed me for it breaking it. We spent extra time and money to make sure the winch was secured on a steel plate through the frame of my trailer. We mounted the winch guide to a steel angle. Pulled (1) 5,000lbs shipping container onto our gooseneck trailer and the threads pulled out of the cheap nuts they send with it. We would have replaced the nuts as they looked cheap, but they are square and were custom to the winch mounting bracket. Don’t buy anything from Vevor if you want customer service and or quality, as they will not stand behind their products.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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