Reseñas de clientes para Cabrestante eléctrico VEVOR, 10 000 lb, cabrestante para camión de 12 V CC con cable sintético de Φ7/20 in x 65 ft, guía de aluminio, control remoto inalámbrico y con cable, IP55 resistente al agua para remolcar todoterrenos, SUV, Jeep, remolques, barcos

aquiesto qualche mese fà messo i n funzione ho notato subito che era molto più lento del precedete stessa provenienza stesso tutto io lo uso per sollevare un cestello su una barca solleva 230 kg massimo dovrebbero essere bazzeccole per i chili dichiarati dal costruttore ne cambio i n media uno all'anno perche si rompe la frizione ma questo forse è dovuto a un uso un po più frequente che a un vericello da macchian o camion purteoppo mi vedro costretto a cambiare marca e prodotto

Completely frustrated with this product. This is the second winch I’ve purchased, and it arrived with the same defect: one of the solenoids doesn’t work. When I bought the first one, I reached out to VEVOR, but my issue wasn’t resolved. With this second purchase, I won’t even bother trying to contact them. I’d rather avoid further frustration. DO NOT RECOMMEND!

I tried to get my money back. They played like I did not respond. I responded twice. I have no use for the product or this company any more.

looks good but I was hooking up the red wire and it broke off with very little tightened to it

je me bat dépuis 3 semaines pour obtenir les pièces de rechange sous treuil en garantie j ai fourni photo vidéo contact avec SAV réponse par mail avec des tickets d ou je ne comprends rien et des mails me disant qu ils ont aucune nouvelle et vont classer mon dossier ils devraient me contacter sous 48 hrs malgré mes mail leurs demandant de me contacter en URGENCE rien n avance à part des demandes de numéro de commande de documents je ne sais plus quoi penser je suis dans le pétrin!!!

No way to mount without buying additional parts

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Bought few months ago went to use it and winch got hot and quit working. Was winching 1 roll of hay... please contact me to get this refunded or send another one and I will send mine back!!

Hard to give a review on the product seeing as I’ve been waiting on it for two weeks now. So don’t expect speedy shipping. FedEx tracking says only that a label has been created and they are waiting on the package. Might turn out to be a great buy but I’m very frustrated with nonexistent customer service and ridiculously slow shipping.

اگر می‌خواهی این را برای شکایت به Customer Service به انگلیسی بفرستی، می‌توانی این‌طور بگویی: The winch line/cable is not strong at all and it breaks very easily. I already requested a replacement cable, but I never received one. Also, the winch will pull the cable in and wind it up, but it does not release or feed the cable back out. I have tried both the wired and wireless controls, but the problem remains. I’m very disappointed with the quality of the winch and especially with the customer service. I contacted you about the cable issue and requested a replacement, but nobody properly followed up or resolved the problem.