Opiniones sobre VEVOR Cabestrante Eléctrico 6123,5 kg, Cabrestante Eléctrico 12 V, de Cuerda de Acero Resistente de 27 m, Cabrestante Eléctrico, Polipastos Eléctricos con Control Remoto Inalámbrico y Motor 4,85 kW

enzo simili

Rien

Capacidad: 6123,6 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 24,4 m Compra verificada

Je n'ai jamais reçu cette article. Apparemment il s'est perdu... Je etait rembourse.

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre situation ait été prise en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions. Par ailleurs, nous vous présentons nos sincères excuses pour l'expérience logistique insatisfaisante que vous avez vécue. Nous avons pris bonne note de ce problème et en informerons notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions pour vos commentaires, qui nous aident à améliorer nos services.

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Rak

Owner

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

Got 2 of these installed on my equipment trailer. Used to pulled containers onto my deck. They had a tough time handling 13000 lbs. One has started to make an awful grinding noise, now the 2nd is starting to do the same. Ive contacted customer service and sent them videos as they asked, now they've ghosted me and wont respond when it comes to warranty. Be warned.

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Fernando D.

Missing Parts

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

Missing Parts ! Missing all the screws Misssing roller fairlead Missing fixed hooks screws

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Alberto Chacon

IAM PRO1

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

REQUEST A REFUND OF $459.51 FOR ELECTRIC WINCH ALREADY SENDED BACK. (MISSING PARTS AND DAMAGED)

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Al***

Fattades artiklar

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

Fattades en fjärrdosa till min visch totalt värdelöst

3 personas encontraron esto útil

Respuesta de Servicio al Cliente: Vi har skapat ett ärende för att följa upp detta problem. Vår kundtjänst kommer att kontakta dig via e-post och ge uppdateringar tills problemet är löst. Vänligen håll utkik i din inkorg efter våra meddelanden.

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Trannel

Trash

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

Didnt send me all the parts what trash dont buy from here

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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Alex

Winch

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

Winch arrived with package damaged and the first time I go to use the winch it’s broken and now I’ve been waiting 2 weeks on customer service. I can’t really review this winch since it’s never worked. The customer service from this company has made me not want to order anything from here ever again.

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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williamscottharper19

Hdjjdidjjdb

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

Didn't receive

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Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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William Botts

Owner

Capacidad: 8164,8 kg Tipo de Cuerda: Cable de Acero Longitud de la Cuerda: 25,9 m Compra verificada

Winch came damaged from the shipper(fedex) and Vevor replaced the damaged part but did not com with the controller maybe the shipper lost it due to the damage caused by them

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Mr Plow

Looks ok but zero warranty

Compra verificada

few things failed right away so its basically a paperweigh

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Reseñas de clientes para VEVOR Cabestrante Eléctrico 6123,5 kg, Cabrestante Eléctrico 12 V, de Cuerda de Acero Resistente de 27 m, Cabrestante Eléctrico, Polipastos Eléctricos con Control Remoto Inalámbrico y Motor 4,85 kW

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