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VEVOR Cabrestante Eléctrico 2 en 1, Capacidad de 500 kg, 1500 W, Altura de Elevación de 7,6 m, Velocidad de 5 m/min con Control Manual y Remoto por Cable, para Fábricas, Almacenes y Talleres

Reseñas de clientes para VEVOR Cabrestante Eléctrico 2 en 1, Capacidad de 500 kg, 1500 W, Altura de Elevación de 7,6 m, Velocidad de 5 m/min con Control Manual y Remoto por Cable, para Fábricas, Almacenes y Talleres

7,6 m 499 kg Manual+Control Remoto con Cable

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Terrys Small Engine Terrys Small Engine
How it works correctly. Winch burned out first use.
The winch is used for lifting heavy items that I can not lift, however, the winch has burned out on the first use of it, I need a replacement for it as soon as possible. No I did not try to pick up anything that was over 1550lbs. All you need to do is send me a new one, my winches are under warranty for 2 years, check it out. Thank you Terry. Here is the order number for the winches, 26071400962700444824, check the order and you will see that I purchased two winches at the same time, on the same day.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marc Marc
No funciona. Saca humo i no va
7,6 m 703 kg Manual+Control Remoto con Cable+Control Remoto Inalámbrico
Ha comenzado a sacar humo despues de 2 usos. No sirve. Lo tengo que tirar
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
John D John D
Not Working
Has not worked from day one, and no one has called me back on replacement
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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unhappy unhappy
Do not buy this
I used it for the first time last night. It failed. I was lifting 450 pounds with it and it started smoking and jammed up. I could not get it to raise or lower, when I finally got it to lower the cable had been so jammed up that it was all kinked. When it did start to lower it had been unwinding and the anvil fell to the floor and cracked the concrete. Do not buy this item it cannot lift what it advertises.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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 Bill Bradbury Bill Bradbury
Mr
General operation is fine except for excessive travel once the Up/Down button on the remote is released. Maybe there is an issue with the brake. I intend to contact tech. support.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Mike Mike
Mr
We have bought 4 of these and seem very good for the price. We have one unit that has smoke when under load and a burning smell to it.I emailed for tech support and still no response. I reached out to the returns and they want a vidoe of the smoke when it happens as if they don't believe us.. I have nothing to pull or lift at this time so I have to wait until i have something to prove my case. oh ya, no phone number to speak with a real person which is very sad!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Andy Andy
Builder
The hoist is very handy, however the nut that holds the top hook came undone under laod. It was only sheer luck nobody was injured by the load falling or from the hoist itself crashing down and smashing istelf on the concrete. I'm waiting on a response from Vevor for my request to replace the hoist. Check the top hook nut and look at using something to prevent it coming undone inadvertantly.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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David David
Tech
Junk, worked once and that was it.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Johnny Crawford Johnny Crawford
1550 lb Hoist
It only worked one time. Can’t seem to get ahold of anyone to send it back. They don’t get back with you.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert Robert
Welder
It spark and burnt up out of box. Not even loaded or nothing just trying button
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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