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VEVOR Cable Calefactor Autorregulable para Tuberías 9 m 16 W/m Cinta Calefactora para Tuberías, Descongelación de Nieve en Tejados, Protección contra Congelación de Canalones y Tuberías

Reseñas de clientes para VEVOR Cable Calefactor Autorregulable para Tuberías 9 m 16 W/m Cinta Calefactora para Tuberías, Descongelación de Nieve en Tejados, Protección contra Congelación de Canalones y Tuberías

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Chad U Chad U
Not for roofs
Product may work as heat wrap for pipes but definitely not roofs. It's super stiff and impossible to get enough curl out of it to have it lay flat for roofs.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Poor Delivery Partner Poor Delivery Partner
Customer Service and Deliver Failure
I purchased and never was able to use the product. FedEx lost the package (3rd time Fed Ex lost my package - from different sellers). I finally was able to talk to a REAL person at FedEx location that lost package 1 week into shippping. The verified package disappeared. I call Vevor and they made me wait another 2 weeks before they were confirmed package was lost and issued a refund despite the fact that I provided the number at the FedEX location to verify loss the day that FedEx verified package was lost. By the time I was finally able to get refund their product was sold out as was most other like products. Between what I consider poor customer service and selecting a veery poor shipping partner I will most likely not use/buy Vevor again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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