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VEVOR Bomba para Hidrolavadora Émbolo Triple Horizontal con Eje de 19,05 mm, 3300 PSI 2,5 GPM, Kit de Repuesto para Hidrolavadora con 5 Boquillas, Compatible con Simpson MorFlex 40224, 40225, 40226

Reseñas de clientes para VEVOR Bomba para Hidrolavadora Émbolo Triple Horizontal con Eje de 19,05 mm, 3300 PSI 2,5 GPM, Kit de Repuesto para Hidrolavadora con 5 Boquillas, Compatible con Simpson MorFlex 40224, 40225, 40226

3/4inch 3500 psi 5

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Ken Ken
Pump DOES NOT Produce Rate Pressure
1inch 4400 PSI 0
Purchased the 4gpm 4400psi pump, installed it with no problems and it works but does not produce the pressure stated. I have a new nozzle, 13hp motor, which is what is specified to operate with but my pump at full speed only produces 3000psi, which is good pressure for most pressure washers but I expected it to produce the rated pressure of 4400psi. VEVOR could not explain why it did not produce the pressure and only stated that the pressure, while spraying, will be "slightly less" than the advertised pressure. First they offered my a refund of $20 and I could keep the pump but I fussed and explained that its not what I ordered and that a pump that they sell that is rated for the pressure mine produces is $50 less than what I paid for this pump. They agreed on a refund of $50 and I keep the pump, but I still have not received the $50. Beware that your pump probably will not produce the rated pressure. Buy the pressure gauges made for the pumps if you want to actually see what it is producing, otherwise you have no way of knowing what the pressure is. Mine does fine at 3000psi its just the fact that I ordered one that should have produced 4400psi while spraying. I also got the three year warranty so, we will see if it goes that long, and how hard it is to get a claim resolved. Used mine for about 3 hrs so far with no issues. My motor is way oversized for the pump but still uses lots of fuel, but I was expecting a 4400psi pump.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Mevlut TURAN Mevlut TURAN
Im not received
3/4inch 3500 psi 5
I haven't received the product.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mike Mike
Teacher
3/4inch 3500 psi 5
Clicked on the 1 inch shaft when the order went through it switched to the three-quarter inch shaft. This thing is useless. I can’t get it to fit over the shaft and they say it’s my fault.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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VegasBuyer VegasBuyer
Retired
3/4inch 3700 PSI 0
Retired 1
I ordered a 3700, My Original unit is a 3600, I believe what they sent is a 3300 - I verified I ordered the 3700 - manual says 3300, Box model says 3300 - just sent them a refund/question
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Juan Paco Juan Paco
Sir
Sir 1 Sir 1
Item arrived with a faulty unloader valve that leaks and shoots water everywhere. I contacted Vevor for a replacement, as the unit has a one year warranty, and entered a ticket on 3/26 and was told they would be in touch within 48 hours. It has now been two weeks and I have several emails telling me to wait another 48 hours, and even escalated it. Still no response. Vevor clearly doesn't want to stand on their product nor warranty and I will be reporting this to the ICC (internet crimes commission) because this is just poor business.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Bob Bob
CFO
The pump was very easy to unbox, and I was initially impressed with what arrived. Installation was straightforward—I removed the four bolts from the old pump, swapped it out, and the new pump fit perfectly and bolted right into place. Unfortunately, after starting it up, it only ran for about five minutes. It then lost pressure and began making a loud squealing noise. I believe something internally failed. I understand that defects can happen, and my first thought was simply to contact the company for a replacement. However, the customer service experience has been extremely frustrating. I have spent an unreasonable amount of time dealing with their bot system and have been unable to get a real person to respond or assist me with the issue. At this point, I am no longer interested in a replacement and am requesting a full refund. I will be purchasing a replacement pump elsewhere. Very disappointed with both the product failure and the lack of customer support. ⭐☆☆☆☆
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Amandeep Amandeep
Scam
1inch 4400 PSI 0
Waste of time and mony pump plunger bolt snapped in 10 min worn thread really disappointed
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Juan Villasmil Juan Villasmil
Came in broken
1inch 4400 PSI 0
The way the machine is packaged leads to it being very prone to get hit during transport, and the package isn't labeled as fragile.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keeton Cassidy Keeton Cassidy
Pressure washer pump
1inch 4000 psi 0
Worked great. Way more pressure than the aaa pump that lasted 2 uses before losing all pressure. Third use on this pump started the pressure washer and the pump exploded.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Todd Kutina Todd Kutina
Mr
It does not come with the hose hook up like in the picture, and costumer service is not helping quick enough, it is through email, no way to talk to anyone I took a picture with my phone and it won’t upload either
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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