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VEVOR Bomba de Transferencia de Combustible 16 GPM, 12 V, 1/4 HP, Extractora de Gasolina con Boquilla Automática, Manguera de Descarga y Tubo de Succión para Gasolina, Diésel, Queroseno

Reseñas de clientes para VEVOR Bomba de Transferencia de Combustible 16 GPM, 12 V, 1/4 HP, Extractora de Gasolina con Boquilla Automática, Manguera de Descarga y Tubo de Succión para Gasolina, Diésel, Queroseno

61 L/min Boquilla Automática

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Keith Keith
Keith
30 L/min Boquilla Automática
Disappointed, pump housing leaking on first use. Hose quality is low, flattens/kinks and sticky to touch. Would not recommend. Fast delivery, packaged well, works but useless as it leaks. Looks like will do the job but does not. Disappointed waste of money, recommend you buy something else.
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Me Me
Owner
76 L/min Boquilla Automática
Worked 6 times then failed
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Marcel Marcel
Pump
76 L/min Boquilla Automática
Lmao I tried to buy a fuel transfer pump but I got the biggest run around ever I never did get the transfer pump but my credit card was charged right away and after listening to all your excuses I finally got my money back and I got a fueling transfer pump for someone else they sent it me with in two weeks your company maybe a good place to order from but I had the worst service and never got a simple order hopefully you can get it together next year happy new year
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Steven Steven
Home owner
76 L/min Boquilla Automática
Fuel pump seem to be good quality it pumped a lot of foam sound like something was broken inside the pump, but they made it right refunded my money happy with the company
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Tony B Tony B
Great Price but....
76 L/min Boquilla Automática
Unfortunately this Is an item that I should NOT have purchased. I am a Vevor customer and have bought numerous items from them. The pump is very noisy and appears to struggle to send the fuel. The switch is very loose and turns off while pumping. Although the price is very fair i can see myself using the extended warranty in the future. I will post a video soon
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Carlos Augusto Pereira Carlos Augusto Pereira
Se va male sono guai
19 L/min Boquilla Manual
Ho acquistato questa pompa e con vevor se va tutto bene ok ma se ti va male é quase impossibile ottenere un rimborso o restituzione dei prodotti. Non acquisterò più.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto il tuo ticket e mantenuto la comunicazione in merito a questo problema. Al momento ti stiamo richiedendo informazioni dettagliate via email per risolvere il problema e attendiamo una tua risposta. Ti assicuriamo che ti contatteremo fino alla completa risoluzione: ti preghiamo di monitorare le risposte ai ticket e gli avvisi via email.
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cec cec
mcneilly
76 L/min Boquilla Automática
I hooked up the pump filled half a can shut it off went to fill can again would not pump. motor runs but does not pump. I will never buy from here again. I am out $ 335 bucks.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Danny Kirkpatrick Danny Kirkpatrick
Did not work
19 L/min Boquilla Manual
Did not work from the first time. Tried to send it back they wood not even answer me. I would not recommend you to anybody. I will not ever order anything else from you.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mason mason
manager
30 L/min Boquilla Automática
Doesnt work with gas, got it replaced once already and stopped working after a week
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Benjiman Reid Benjiman Reid
Absolutely ridiculous
30 L/min Boquilla Automática
I had this pump for all of a week and used it only a couple times. The pump stopped priming. Then it stopped working completely. It has been over a month back and forth with customer service and they offer a $20 refund… or for me to take it and have it repaired and they’ll refund it.. who knows how long that would take with the lack of response I’ve had already. I highly recommend not purchasing this product unless you want to deal with constant headache.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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