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VEVOR Bomba de Transferencia de Combustible 16 GPM, 12 V, 1/4 HP, Extractora de Gasolina con Boquilla Automática, Manguera de Descarga y Tubo de Succión para Gasolina, Diésel, Queroseno

Reseñas de clientes para VEVOR Bomba de Transferencia de Combustible 16 GPM, 12 V, 1/4 HP, Extractora de Gasolina con Boquilla Automática, Manguera de Descarga y Tubo de Succión para Gasolina, Diésel, Queroseno

61 L/min Boquilla Automática

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Herb Herb
owner
76 L/min Solo Bomba
pumped 100 gal and locked up and would not run do not buy this pump
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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William Harrison William Harrison
Lasted a couple times of use
57 L/min Boquilla Manual
Pump worked great at first and then gave out. I have messaged over 10 times to try to get it replaced but VEVOR will not message me back. They need to stand behind their warranty. Going on a week and half with no help on getting it replaced.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dustin Donley Dustin Donley
Owner
76 L/min Solo Bomba
Customer Service was terrible. I ordered my product. It said it’ll be delivered three days later. It’s been over a month and it not has not shown up.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Don Wilson Don Wilson
Mr
57 L/min Boquilla Automática
In my experience the pump was not finished, the in side had rough casting took out the veins, not my fault I had to buy another brand. I looked on the inside cover and it was polished in there like it should’ve been before I used it so I can pump some fuel with it and it worked just fine.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: wcsrWe sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff poole Jeff poole
Buyer
57 L/min Boquilla Manual
Can't give a complete review since I never received the pump.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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DJ DJ
Defective
61 L/min Boquilla Manual
We bought this for our spare truck instead of filrite since it isn't used daily. It's been installed about 4 months. Worked great twice, and now it's dead. Waste of money. Do yourself a favor. Buy once, cry once. Would not recommend.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Russell Russell
owner
76 L/min Boquilla Automática
I never received it you lost it somewhere Russ I WANT A REFUND i
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Louis Louis
Mr
30 L/min Boquilla Automática
Was a good pump when working , however it only lasted 9 months before the pump lost alot of suction and wouldn’t pick up fuel at all anymore. For something built quite robust it didn’t last as long as I think it should have. Somewhat disappointed. I give it one star as it didn’t last 12months.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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richard house richard house
pump owner
76 L/min Solo Bomba
been trying to get covered and your on line process won’t let me it’s 8 months old now and i was forced to buy a new one because couldn’t get this covered under warranty. i would buy a lot more stuff through you if i new you backed your products up
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steve Spalla Steve Spalla
20 Gpm 12v pump
76 L/min Boquilla Automática
20 Gpm Pump started leaking out the weep hole about a minute after pumping on the first use. The refund/return process has been taking weeks and still hasn’t been resolved. No number to call just a slow email response process. Overall the pump is disappointing and the quality is poor. Gpi and fillrite are twice the price but you get what you pay for. This was a disappointing experience.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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