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VEVOR Bomba de Transferencia de Combustible 12 V CC 16 GPM 1/4 HP Extractor con Boquilla Manual, Manguera de Descarga, Tubo de Succión, para Gasolina, Diésel, Queroseno, Mezclas de Etanol y Metanol

Reseñas de clientes para VEVOR Bomba de Transferencia de Combustible 12 V CC 16 GPM 1/4 HP Extractor con Boquilla Manual, Manguera de Descarga, Tubo de Succión, para Gasolina, Diésel, Queroseno, Mezclas de Etanol y Metanol

61 L/min Boquilla Manual

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Jesse Jesse
Fuel pump
76 L/min Boquilla Automática
Pump works great but is very loud
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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will will
great for 13 months
61 L/min Boquilla Automática
has worked great for 13 months. i have it on my auxiliary tank on my trailer for equipment. Went to fill up my tractor and zero turn Saturday and its dead. Going to reach out to support to see if they will still honor the warranty but i suggest purchasing the extra protection.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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James Smith James Smith
Owner
61 L/min Boquilla Manual
This pump worked for two tanks of fuel (less than 15 minutes of run time). The next time I tried to use it it had no power. I contacted Vevor and they sent another pump. So customer service was way better than manufacturing. I took the bad pump apart to access the switch wiring. There I discovered every single wire connection was faulty. The power wire female connector had broken off and that kept the pump from powering on. Two had broken shoulders on the female connectors. Another female connector slid right off the wire when moved gently. I use cheap Harbor Freight wiring connectors and they are much better quality than these were. But Vevor made it good and the price made it better. Vevor could do better for almost no additional manufacturing cost, if they'd use even decent connectors. I've never seen the shoulders of the female connectors just break off (especially with under 15 minutes use). Two hours wasted repairing and another two hours fueling by hand, while I could have been running my equipment at $200 per hour. Bad math!
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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patricksmith03 patricksmith03
Installing correctly
40 L/min Boquilla Automática
Installing correctly  1 Installing correctly  1
Pump works great did notice that it is leaking tho from a bad seal
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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br*** br***
Not worth buying
40 L/min Boquilla Automática
Not worth buying  1
Cracked housing
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dan T Dan T
Failure at 6 months
40 L/min Boquilla Automática
Failure at 6 months 1
Unit lasted approximately 6 months of light use prior to failing, probably less than 200 gallons total pumped. Appears that the motor was full of internal corrosion and so far no response from Vevor.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jmm_ jmm_
Customer service is joke
61 L/min Boquilla Automática
Customer service is joke 2 Customer service is joke 2
Purchased a product 45 days ago. After a month of use the pump stopped working. The switch in the pump burned up. Contacted customer service. Customer service has failed to resolve this issue after going back-and-forth and me submitting evidence after evidence and email after email. I have lost production at work. It has been a huge inconvenience. Even with an extra purchased warranty, I still cannot get a resolution on the matter of getting a new replacement pump. After realizing customer service is not gonna do anything or they are dragging their feet on purpose. I took the pump apart and realized that the switch inside was set up for AC current when the pump is a DC pump. Whether that has anything to do with it or not, it was the switch that was burned up. Obviously, I fixed the pump only because of the major inconvenience it was to myself, but they still have not made this matter/sutuation right. I think that is the most disappointing fact of all. I even offered a bulletproof way to ensure they would not have a loss. I offered to let them hold the full amount of the pump while the replacement was sent out and until the old one came back. I have been ghosted by customer service upon wishing to speak with upper management or somebody in management that has the ability to resolve my issue. I will be very hesitant from now on about what I buy from this company if I get anything.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bi*** Bi***
No customer service
40 L/min Boquilla Automática
Horrible customer service. I will never purchase from this company again.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Treadaway David Treadaway
It leaks
76 L/min Boquilla Automática
Very poor quality.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
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imperialmh imperialmh
How to get replacement
76 L/min Boquilla Automática
Having issues used about three time went to use it today and it would not come on. Checked all connections still not working
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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