Reseñas de clientes para VEVOR Bomba de Calor para Piscina Elevada 4,16 kW 1 GPM 0,3-0,5 MPa, Calentador Eléctrico de Piscina de 8 a 15 m³, Bajo Nivel de Ruido, Temperatura de Calentamiento de 15 a 40 °C, para Natación

I live in Southwest Missouri. My husband was able to hook up the heater with no problems. It took 48 hours to take my pool from 63° to 90°. Throughout rain, storms and colder nights. It was still able to maintain the 90° mark. Very satisfied!

Shipment: Very well en securely packed for shipment. Delivered by DHL Freight (Croatia): DHL does not give the correct shipment information. The tracking number was not valid any more after it was marked as "delivered" on the tracking site. Impossible to contact DHL (automatic phone answering requires the tracking number: message "tracking number not valid any more). Finally delivered more than one week over time (no email message or whatever. Just a call from the driver at the moment of delivery). VEVOR support regarding the shipment: replies on every mail ... BUT: not really effective, it was clearly an automated BOT reply. Heat pump: Good manual. Works perfectly. Low noise (better than my older heat pump). Very good price/quality ratio.

Works great!! Kids are in the pool all the time now. The true test for me will be winterizing the unit and see how it works next year. One thing I’m unsure of is the gauge has liquid in it (straight out the box) that I hope doesn’t freeze

Instructions for installation were not clear, good thing I had an electrician. Now having issues with it holding the programmed temperature. Using auto, set to 90, but drops down to 86. Still trying to figure out how to stop that. Will update once that’s resolved.

Directions to hook it to wifi ddo not work. Worse if run manually it trips a 60A rated GCFI. Yes, it is wired correctly. Yes, there is a 40A breaker prior to the 60A l9cal isolation panel. Additionally there are multiple conflicts in the wiring information and the #8 wire called for doesn't even fit thru the access panel without modification.

Este equipo mal funcionó al recibirlo, hemos solicitado una devolución y esta compañía Vevir dificulta el contacto y no es responsiva a las necesidades del cliente en post venta. De no tener respuesta y devolver nuestro dinero de compra y activar la devolución nuestra demandaremos por vía legal.

Gerät kam defekt an und Vevor verweigert die Rücknahme und will die Rücksendekosten nicht übernehmen. Ein Scam wie er im Buche steht

Very Unsatisfied. It didn't work and customer support was terrible. I am returning it

So far this unit works well. I've also purchased the extended warranty. However, I have tried to reach Customer Support about getting some extra parts. Like the Pipe Fittings to the unit. They are proprietary to this unit only. So making changes to the pipe lay out is impossible. I asked them 6 days ago via EMail Ticket which is the only means of communication. All I get is generic replies and never addressing what I need. If I had to buy this unit again, I would go elsewhere. I just hope after learning of their lack of care that I don't have any real problems moving forward. Even with an extended warranty.

Control panel and instructions are horrible ive had 3 people try to figure out the control panel and set the unit but it won't heat up our pool over 79 degrees! Even yesterday when it was 97 degrees outside, the pool only reached 79.7 degrees and it was set on 94! Don't waste your money!