Reseñas de clientes para VEVOR Base para Postes de Madera 91 x 91 mm Tamaño Interior 89 x 89 mm 10 Piezas Soportes de Acero al Carbono para Postes Espesor de 2 mm para Instalaciones Fijas de Pérgolas, Barandillas, Negro

Purchase from this company and the product that I received did NOT FIT MY NEED. So I immediately contacted the company to return for a refund. I have been given the runaround for a week now. The refuse to issue a refund. I will be contacting my bank and the BBB. This company is terrible and more than likely a scam.

I ordered 4 pcs 6 inch, delivered was 10 pcs 4 inch.

After not receiving my order for fence post bases for a few weeks I reached out to customer service. I had checked the delivery update and it said 'unable to deliver'. Part of the order had been delivered but this part had not. I was told by customer service that the order was still processing. I advised that the status did not indicate this but said that the shipment was unable to deliver. They assured me it was still in processing. After a couple more weeks i reached back out and was told that the order was indeed sent back. They blamed an incomplete address for the issue. I advised that this was not the case as part of the same order had been delivered. If they had been honest during the first discussion when the status had said that the order was not delivered, job time could have been addressed and a new shipment could have been sent. Instead this misleading information from customer service led to a late job completion and me having to pay more from another supplier for a rush order. Not impressed.

Glad to know not to shop here again and the brackets should've been able to be returned free I was going to purchase correct size thanks for being greedy ,Business must be damaged and I'm the Customer no more thanks for not understanding open box just to realize I purchased wrong size my mistake although not understanding gives you guys a flat F!