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VEVOR Barredora Peinadora Césped Manual, Ancho de Trabajo de 66 cm, Cepillo para Césped, Saco de Recogida de 198 L, 10 Alturas Ajustables, para Limpiar Hojas Piñas Agujas de Pino en Jardín Acera Patio

Reseñas de clientes para VEVOR Barredora Peinadora Césped Manual, Ancho de Trabajo de 66 cm, Cepillo para Césped, Saco de Recogida de 198 L, 10 Alturas Ajustables, para Limpiar Hojas Piñas Agujas de Pino en Jardín Acera Patio

66 cm (Cepillo en V)

Opiniones de los Clientes

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Paul Paul
A warning before you buy
53,5 cm
My review of vevor- I saw this product in an ad and I thought it would be great for the pesky gum balls in my front yard. When my package arrived I was excited. I started putting it together, and had it almost finished, when I noticed I think I'm missing a piece. I thought maybe I just hadn't looked hard enough in the box, but after a thorough search it wasn't there. It was needed to attatch the handle, and therefore needed to USE THE PRODUCT. I followed the steps and sent a simple "I'm missing part number 12 in the instructions" and I was assured via auto response that I would be contacted back in the next 48 hours. I waited 5 days, no big deal, Ill shoot them another message. Their response felt like Ai, asking me about if the packaging was intact, and if anything was damaged, and could ai attatch photos of the damaged packaging. None of which were my initial issue I contacted them for. I explained again and a day or 2 later they tried to confirm the part I was missing. I confirmed it was the "orange clips" implying TWO of them, one for each side of the top handle. 11 days after my first initial email they said they would send me the correct part. I once again said I need TWO. A week later, the package came in the mail, one orange clip.. I emailed again and told them I was trying to be patient but I was pretty clear and asked if they would send me another orange clip to complete the assembly of the product I purchased. Their response "As we are currently unable to provide an estimated restocking time for the accessory, we would like to offer you compensation in the form of $27. Would it be possible for you to purchase the corresponding accessory locally for repair or seek the assistance of a local technician for repairs?" I accepted their response but asked "if I am unable to find the correct piece at a hardware store could I be sent the correct piece when it finally comes back in stock?" They then hit me with an ultimatum, saying I have 2 options which both require me to return the item. Either they will send me a new product after I return it, or they will give me a full refund. If I don't respond in 48 hours the issue would be "resolved" I just wanted an orange clip. If they are able to send me A FULL NEW LAWN SWEEPER then does it have the TWO orange clips? This doesn't make sense. Not a great experience, I won't be recommending this product to anyone. I recommend whoever is reading this to look elsewhere or to have spare parts to figure it out for yourselves.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Richard Brinley Richard Brinley
SIR
53,5 cm
Read the return policy.This company will take your money quicker than they will give it back... was offered a steep discount to not return it... accepted it and made up my difference selling this item brand new on the marketplace. They have an aggressive marketing strategy. And we'll take your money instantly, but when it comes to canceling it, I try to cancel it within an hour and was told free returns. After trying to return it. They wanted me to cover shipping due to mistakingly purchasing.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Chris Starrenburg Chris Starrenburg
??
53,5 cm
It’s completely plastic and feels like it’s gonna break!
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Leslie Leslie
Disappointment
53,5 cm
I was excited to receive this. Total disappointment. Shipment lost for over two weeks. Customer service was little help. Only advised to keep waiting. Once arrived and put together, I was equally disappointed. Cheap plastic. Difficult to push. I regret this purchase.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Ghouse Ghouse
This product is junk!
53,5 cm
This so called sweeper has no brooms, only a line of plastic straps. I put mine straight into the trash. Disappointing, as vevor has sold .e a few good products. Can't return anything since CHINA is so far away shipping cost too much. Just don't.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Melissa Melissa
Lawn sweeper
53,5 cm
Can not set low enough to pick up even a single leaf, you have to take a pile and then it may pick up some but then they just get shot right into the air and back on the ground. And couldn't even get a refund after wanting to return the lawn sweeper. Does not work, not work $10
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jaime de la torre Jaime de la torre
No good
53,5 cm
To light to pick up grass or dog poop
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Muhammed Iqbal Muhammed Iqbal
Mr.
76 cm
Hard to push. Return policy is very bad. Quality of product inferior. I do not reamend this product.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chadd McGurn Chadd McGurn
Owner
53,5 cm
Did not work as advertised. Barely picked up leaves . Return policy was weak.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Slinky Slinky
Product reviewer
53,5 cm
As a product reviewer I was excited to get this product when I found out it could do dog poop unfortunately I was very disappointed in its actual operation, will give advice to anybody trying to use this for any kind of yard work dog poop duty wear layers of clothes and eye protection as it scattered the dog poop worse than it was and flung most of it all over the front of me along with the Leafs and debris it was also continuing to pick up after about 5 minutes of use one wheel locked up and is now pretty much unfunctional very disappointed in the outcome of this product
0 personas encontraron esto útil
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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