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VEVOR Estación de Lavado para Perros de Acero Inoxidable, Bañera de 1270 x 700 x 1545 mm con Escalera, Filtro de Agua de Polietileno, Grifo, Ducha y Jabonera para Varias Mascotas, Puerta Izquierda

Reseñas de clientes para VEVOR Estación de Lavado para Perros de Acero Inoxidable, Bañera de 1270 x 700 x 1545 mm con Escalera, Filtro de Agua de Polietileno, Grifo, Ducha y Jabonera para Varias Mascotas, Puerta Izquierda

127 cm Escaleras Izquierda

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DAVID DAVID
FALTA UNA PIEZA
127 cm Escaleras Derecha
Hola. Hemos recibido la bañera pero falta el soporte de la bandeja pequeña que se encuentra dentro de la bañera. La bandeja grande si ha venido con sus patas pero la pequeña no. Quisieramos comprar otras dos bañeras más. ¿Podrías mandarme esos soportes con la próxima compra?. gracias.
2 personas encontraron esto útil
Angie Angie
Great quality bath! The ramp is not great.
127 cm Rampa Izquierda
I finally got around to using this bath last week, as we had to hook the plumbing up and that took a while. I would suggest you get a pump if installing this bath in the basement so that hair doesn't get clogged in your drain pipe. This bath is great, and I even like the elevated step inside the bath. It's easier for me to wash the underside of my dog, when she's propped up on two feet. The only thing I don't like about this product is that I paid extra money for a ramp for my dogs, but the ramp is so short and so steep that my dogs can't get up it. My samoyed is an agility dog and is afraid to climb on the ramp. She does a 5 ft A frame for crying out loud. The ramp is also very flexible and makes my dogs nervous while walking on it because it bows underneath them. The ramp needs to be made of better quality metal, and slightly longer so that the incline isn't as steep.
2 personas encontraron esto útil
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Lady Kremer Lady Kremer
Irish Setter Breeder
127 cm Rampa Derecha
Love this new tub. Appears to be quite stable and leak proof. Easy to install. Opted for the ramp rather than the stairs. Works well for our older dogs. Would recommend this product
1 personas encontraron esto útil
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David David
Manager
127 cm Escaleras Izquierda
Overall, the tub is great. I chose this tub for two reasons, the sliding door and the steps. The door works perfectly fine. The steps, however, are tricky at best. Almost every time a customer pulls them out, they fall off of the rails. It would be nice if they could be used without extreme special care to keep them in track. If there is a fix for this problem I would love to learn about it. Otherwise, the size is as described, the faucet is nice, the hose to the sprayer is fantastic. I am really liking the double screen trap for hair and mess.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Rafa Rafa
Artículo defectuoso
127 cm Escaleras Derecha
El producto vino perforado en la base. El servicio postventa es pésimo. Llevo 10 días esperando a que me den una solución.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
Danita Powell Danita Powell
Grooming tub
127 cm Rampa Izquierda
Tub is perfect besides width. Keep this in mind, it is narrow so large dogs like pyrs are not going to fit. Other than that it's a quality tub
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Fred Fred
Flinstone
127 cm Rampa Derecha
Doors are flimsy Very small only small dogs said small to large Cheaply made i am returning for better brand
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Candace Candace
Groomer
127 cm Escaleras Derecha
Groomer  1 Groomer  1
Worst experience and still dealing with the issue. Ordered this tub paid extra for shipping protection….. this company has no phone to call I couldn’t get one real person to help me. Now having my bank get the cash back with extra steps by myself with supporting documentation. Beware I got a completely smashed and unusable dog tub with no help from the company. It will not let me upload the smashed tub photos. But here is the help I got and proof of rejecting the shipment
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Jenny Turner Jenny Turner
Issues found when setting up
127 cm Escaleras Derecha
Found issues when setting it up, screw holes missing where the bath attaches to the base, some screws missing etc. a bit disappointing, as expected it to be well made for what we paid for it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Andrea Andrea
Review
127 cm Escaleras Derecha
I never received it. Vevor didn’t replace it
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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