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VEVOR Asiento Universal para Carretilla Elevadora 52 x 59 x 82 cm Asiento con Respaldo Ajustable, Reposabrazos, Reposacabezas y Cinturón de Seguridad, Microinterruptor, para Cortadora de Césped

Reseñas de clientes para VEVOR Asiento Universal para Carretilla Elevadora 52 x 59 x 82 cm Asiento con Respaldo Ajustable, Reposabrazos, Reposacabezas y Cinturón de Seguridad, Microinterruptor, para Cortadora de Césped

Apoyabrazos+Cinturón de Seguridad+Reposacabezas (Intermedio)

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Heath Heath
universal seat
FREE Returns the quality was good however Vevor has false advertisement. looking at the description on the product it clearly reads : 30-day Free Returns All our products can be returned for free within 30 days of delivery for approved reasons! The same warranty applies to replacement products. Refund for lost packages / damaged items If you receive your package and find that some items were lost or damaged in transit, rest assured that you can easily apply for a full refund for those items. However i needed a lower profile seat so i purchased another one from Vevor and started my return process to find out that i would have to negotiate a refund price lower than i paid and keep the seat which was no use to me or i would have to pay for return shipping to get a full refund so that is clearly false advertisement and now i have to advertise and sell a seat i do not need
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Ryan Pippel Ryan Pippel
High back seat
The adjustment knob for the suspension base is broken upon opening the package.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chuck Chuck
Seat advertised incorrectly
The whole ordeal sucked. Advertised wrong. Customer srrvice sucked. U forced to accept 1/2 refund because return shipping would put me deep in the hole. I ended up losing $100.00 because you have no people to talk too. Never again will i or any of my acquaintances grace your lieing misinforming website. I dont expect this review to reach your website but this is the WORST experience ever.
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Respuesta de Servicio al Cliente: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
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langfab langfab
Compatability issue
2023 Nuevo con Cinturón
Unable to properly test quality due to the seat sensor not being compatable with the yale 3 wire switch
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Bob Bob
Vevor is a scam
When searching to purchase a tractor seat the inserted this into suggestions when it was out of stock. When I requested a correction they offered that I keep it take a 200 loss. Nice scam game vevor
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Víctor uavier Víctor uavier
No entragdo
2023 Nuevo con Reposabrazos+Cinturón
Hize pedido hace más de un mes y no ha llegado ni se le espera con el número de seguimiento facilitado PQ9X5N0723312680118007N.
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Respuesta de Servicio al Cliente: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
Rami Rami
Export
2023 Nuevo con Cinturón
Poor quality
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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