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VEVOR Armario Metálico para Garaje 76 x 38 x 190,5 cm con Ruedas, 4 Puertas, 2 Cajones, Cerradura, Estantes Ajustables, Capacidad de Carga 81,5 kg por Estante para Taller Oficina Almacenamiento Hogar

Reseñas de clientes para VEVOR Armario Metálico para Garaje 76 x 38 x 190,5 cm con Ruedas, 4 Puertas, 2 Cajones, Cerradura, Estantes Ajustables, Capacidad de Carga 81,5 kg por Estante para Taller Oficina Almacenamiento Hogar

Cajón central Móvil

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donald donald
Damaged panels
Cajón central Fijo
We bought 4 cabinets online, 2 for in the house and 2 for garage. Opened first couple boxes and lots of the panels were scuffed and scratched. Had to figure out which panels would show on outside and had to go through all 4 boxes to get minimally damaged panels for the 2 cabinets inside the house. One box was dropped on its corner, it was taped up and everything on that corner of the box was severely damaged. We were in a severe time crunch, and I was able to make everything work, so I didn’t call in to complain. But do expect panels to be scratched/dented.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464169318627328] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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mug009 mug009
Dont know if the item is good….
Cajón central Móvil
Dont know if the item is good…. 1 Dont know if the item is good…. 1
I received the item with scratches on it. Even though I purchased insurance that guaranteed the item would be replaced in case of damage, I am still waiting for a response from VEVOR. Not cool at all. I have not assembled the cabinet, and I don’t know if any other pieces are damaged. I have left everything in the box.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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ch*** ch***
Very flimsy
Cajón central Móvil
Very flimsy  1
This item was received damaged. It is made with very thin gauge and not made to last. I am in the middle of seeking a refund.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jfroy87 jfroy87
Damaged
Cajón central Móvil
Damaged 1 Damaged 1
Was damaged in the box. The pannels wee bent inside de box.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Yaz D Yaz D
Not what I expected!
Cajón interior Fijo
Not what I expected! 1 Not what I expected! 1 Not what I expected! 1
Less than satisfactory experience. Package arrived in poor condition and Vevor is not standing by their product, their quality control error and neither are they making good on their ability to execute a seamless process. Horrible experience.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 1794338243840 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
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Zoltan Zoltan
Flimsy and not well constructed.
Cajón interior Fijo
Flimsy build, door top peg is bent an does not feel solid at all.Cabinet twists and warps easily. Door does not close properly related to the top door peg.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We are sorry that the issue with your VEVOR Metal Storage Cabinet product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number 464402462606336) and provide a suitable solution. Please check the email associated with your order and reply to us.
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fenman fenman
Bent and unusable
Cajón central Fijo
The package came slightly damaged, but when I unpacked it all the long metal pieces were bent and unusable. Returning the package was a royal pain as its heavy and not easy to repack. The packaging was unsatisfactory for such a heavy item, and clearly there is nothing solid in the box other than cardboard and styrofoam. Vevor needs to rethink packaging for such heavy items that are easily dropped or torqued in transit. The refund process took a while, more than a week after they received the package. I would not consider buying anything like this again from Vevor.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marty Eager Marty Eager
Owner
Cajón central Móvil
Came in destroyed and still has not made it right
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
Horrible customer Service
Cajón central Fijo
I received the product with one broken door and one door that was too big, I'm thinking it was for a different style of cabinet. I have bought so many good things from Vevor that are great quality, I thought it would be no problem get replacement doors. I was wrong. This has been the worst customer service experience ever. For several weeks now I have been chatting with customer service, sending tickets and pictures. They keep saying they have emailed me or will have someone email me again. I've provided pictures now 4 times. I didn't want to leave a bad review, but after several weeks of being blown off, I feel like I had no choice. I have a cabinet sitting in my garage that I can't do anything with until I get the correct doors. I feel stuck as I already built it. So I decided to order the rest of my cabinets from Home Depot. I'm so disappointed.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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