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VEVOR Andador para Ancianos con Ruedas de PU, Asiento Soporta 136 kg, Silla de Transporte Aleación de Aluminio Plegable 3 Pliegues, Reposabrazos Ajustable para Personas Mayores Exterior Paseos Compras

Reseñas de clientes para VEVOR Andador para Ancianos con Ruedas de PU, Asiento Soporta 136 kg, Silla de Transporte Aleación de Aluminio Plegable 3 Pliegues, Reposabrazos Ajustable para Personas Mayores Exterior Paseos Compras

Rojo

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42 Reseñas
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Brian Guillotte Brian Guillotte
Mr
Negro
Screws keep getting loose and sometimes the nut fall off. I lost three of them and replaced them with some I had at home. I am disappointed with this product.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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he*** he***
piss poor and dangerous behaviors
Azul
The device was delivered with the brakes not functioning properly, I as a 64-year-old disabled man fell due to the lack of professionalism at the Warehouse. This device by nature is for mobility for disabled folks. But yet the shipper failed to ensure the only safety device the walker has its brakes would function before shipping. They failed. I fell and have injured myself I've requested a replacement that is verified to be functional from Vevor. We will see if they have any amount of curtesy and take responsibility for their failure and frankly unforgivable behavior. And I've tried and tried to upload a video for you but ummm the site won't let it upload
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1794088323028], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
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me*** me***
Poor customer service
Azul
Beware of customer (dis)service. This rollator lost 2 screws and collapased while my 92 year old mother was using it. I requested return, repair,replacement information. 12 days and 10 automated emails later, still no resolution. My Mom liked the walker and would have bought another, if not for the customer (dis)service.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rusty Rusty
Owner
Rojo
We really like the walker. The design makes it a lot easier to use in the yard or on our walks, the wheels go over the terrain better, it folds up and loads in vehicle easy and takes up less room.... However within the first week 2 screws fell out of seat area and a part from a wheel brake fell off...
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gary Gary
Mr.
Rojo
Rollator works great in tight places, turns on a dime and seat is helpful when too tired to walk. Only negative is the brakes broke right away. Plastic brake levers are not a reasonable material to make brake levers out of.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Grampdad Grampdad
old man
Negro
the right wheel shimmies violently. I have to stop walking to get it to stop. Tried to tighten the screws above the pivot point but the screw head stripped.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dorien Dorien
Rollator lichtgewicht
Azul
De rollator voldoet aan de specs die ik zocht, qua gewicht, breedte, hoogte, en wielmaat. In het gebruik lopen alle bouten en boutjes los, die moet je dus zelf weer terugplaatsen, nu met loctite. En het zitgedeelte pakt maar minimaal, dus tijdens het lopen tordeert het hele apparaat. Ik zou hem dus nooit adviseren, als je niet zelf heel handig bent met repareren en verbeteren
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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walker walker
Walker Broke
Azul
Walker Broke 1 Walker Broke 1 Walker Broke 1
I bought this walker for my 94 year old mother. It seemed to working fine, but she began complaining the when she sits on it that the bolts on the arms dig into her legs/thighs -and she is not a large person at 170# or so. Last week in the middle of the night I was awakened by screams for help from my mother. When I got to her she was laying on the floor about a foot from her bed and the walker was leaning on her. I found that one of the wheels snapped and broke causing her to fall. Apparently the walker is not designed well if the plastic leg snapped like it did. Fortunately, no major injuries. Just a swollen hand where she hit the floor. IF you have an older person in your life this may not be the walker for them.
8 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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RC RC
Princiiple Engineer
Negro
The brake cables became detached from the handles, a poor engineering design!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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valérie valérie
Valérie
Rojo
Achat d'un déambulateur le 13/12/2024 pour mon père. En aout 2025, le système de frein par simples mâchoires est défectueux, je demande une réparation le 22/09/2025, après avoir promis un changement de cadre ils n'ont plus jamais répondu à mes demandes et messages. A ce jour (26/11/2025) mon père est décédé et je n'ai eu aucune réparation de ce déambulateur alors sous garantie. Conclusion : marchand à fuir absolument !
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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