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VEVOR Aire Acondicionado Portátil 9000 BTU, 2,6 kW, 3 en 1 Climatizador con Ventilador, Deshumidificador, Control Remoto, Panel Táctil LED, Kit de Ventana Ajustable para Apartamento Oficina Dormitorio

Reseñas de clientes para VEVOR Aire Acondicionado Portátil 9000 BTU, 2,6 kW, 3 en 1 Climatizador con Ventilador, Deshumidificador, Control Remoto, Panel Táctil LED, Kit de Ventana Ajustable para Apartamento Oficina Dormitorio

9000 BTU

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ks*** ks***
Unfortunate
Does not cool the area I need it to :(. I was really wanting this one to work for me.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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avery.burkett@yahoo.com avery.burkett@yahoo.com
Do not buy
Quit working after two weeks
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ma*** Ma***
Not reliable
This units compressor quit working after 3 or 4 uses.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lall Lall
Mr
7000 BTU
Je n'ai toujours pas reçu mon climatiseur. Le service de livraison que vous avez fourni est déplorable. Pourriez-vous les contacter ? Cela fait plus d'un mois que j'ai passé commande. Policier
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Paul james Paul james
Not good
This unit does not function correcly will not even drop temperature 1 degree
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Zachary Zanzinger Zachary Zanzinger
Failure after two months
The capacitive touch panel on this unit failed after only two months. The silly thing cycles on and off by itself randomly, and when running randomly changes between cooling/dehumidifying/fanning modes. Bummer because the unit seems well made otherwise. Will be buying only old-school units with rotary switches and mechanical thermostats from now on.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Thibaud Thibaud
Same as a lot of brands but not almost working
9000 BTU
Received after the delivery company lost my package again (DPD), the device was well packed and looking good in term of quality and design. Same build and model as a lot of more expensive brands it was supposed to be usable as air conditioner, dehumidifier and fan. Problem is, the air conditioner mode is totally inefficient and produces 1l of water every 2 hours... ended in a soaked floor in my bedroom in the middle of the night. The fan mode is throwing more air in the exhaust than in the expected direction for unknown reason. Finally the dehumidifier is acting as expected, but is cooling air almost more than the air conditioner mode. I would not buy it again if i had to.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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JS JS
Loud Unit
I ended up disappointed in the unit I got as it was very loud when running..in the same room I would have to turn up the TV if the Unit kicked on. It also is too touchy regarding the thermostat, it seemed as though it would stop and restart too quickly. It cools fast that's a plus, but the fan doesn't go low enough to reduce nice and my Unit is very loud.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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WThompson WThompson
Defective Unit
We received this AC unit on Tuesday. The item does cool the bedroom. Our complaint is the buttons on top of the unit don't work. If it didn't come with a remote then we wouldn't be able to use the unit at all. We submitted a ticket for technical support since there is no number to call and haven't received a response. Will update review once the item is fixed.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sophie Sophie
Ne fait pas de froid
9000 BTU
Nous avons reçu ce climatiseur en pleine canicule française comme beaucoup. Après avoir attendu les 24h demandés car le carton n'est clairement pas transporté comme il faut, la fonction climatisation ne produit absolument pas de froid...malgré une demande de prise en charge, cela semble moins rapide pour avoir une réponse de sav que pour prendre notre argent 😬
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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