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VEVOR Aire Acondicionado Portátil 7000 BTU, 2 kW, 3 en 1 Climatizador con Deshumidificador y Ventilador, Panel Táctil LED, Control Remoto, Kit de Ventana Ajustable para Dormitorio Oficina Apartamento

Reseñas de clientes para VEVOR Aire Acondicionado Portátil 7000 BTU, 2 kW, 3 en 1 Climatizador con Deshumidificador y Ventilador, Panel Táctil LED, Control Remoto, Kit de Ventana Ajustable para Dormitorio Oficina Apartamento

7000 BTU

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avery.burkett@yahoo.com avery.burkett@yahoo.com
Do not buy
Quit working after two weeks
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ma*** Ma***
Not reliable
This units compressor quit working after 3 or 4 uses.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paul james Paul james
Not good
This unit does not function correcly will not even drop temperature 1 degree
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Zachary Zanzinger Zachary Zanzinger
Failure after two months
The capacitive touch panel on this unit failed after only two months. The silly thing cycles on and off by itself randomly, and when running randomly changes between cooling/dehumidifying/fanning modes. Bummer because the unit seems well made otherwise. Will be buying only old-school units with rotary switches and mechanical thermostats from now on.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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JS JS
Loud Unit
I ended up disappointed in the unit I got as it was very loud when running..in the same room I would have to turn up the TV if the Unit kicked on. It also is too touchy regarding the thermostat, it seemed as though it would stop and restart too quickly. It cools fast that's a plus, but the fan doesn't go low enough to reduce nice and my Unit is very loud.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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WThompson WThompson
Defective Unit
We received this AC unit on Tuesday. The item does cool the bedroom. Our complaint is the buttons on top of the unit don't work. If it didn't come with a remote then we wouldn't be able to use the unit at all. We submitted a ticket for technical support since there is no number to call and haven't received a response. Will update review once the item is fixed.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thibaud Thibaud
Same as a lot of brands but not almost working
9000 BTU
Received after the delivery company lost my package again (DPD), the device was well packed and looking good in term of quality and design. Same build and model as a lot of more expensive brands it was supposed to be usable as air conditioner, dehumidifier and fan. Problem is, the air conditioner mode is totally inefficient and produces 1l of water every 2 hours... ended in a soaked floor in my bedroom in the middle of the night. The fan mode is throwing more air in the exhaust than in the expected direction for unknown reason. Finally the dehumidifier is acting as expected, but is cooling air almost more than the air conditioner mode. I would not buy it again if i had to.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jessica Jessica
Smells like burnt plastic
Smells like burnt plastic 1
Doesn’t work anymore and leaks, I contacted support and no response. Seems like something burnt inside. And it leaks even if it pas emptied and off .
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Carey Carey
Portable AC 14000BTU
Portable AC 14000BTU 1
Received the unit, unboxed it, then let it sit for over 24 hours per the instructions before plugging it in and turning it on. The fan does not work at all so no air of any sort comes out. I contacted support and have been waiting on what they want me to do. I finally told them to send a replacement and tell me what they want me to do with the unit that doesn't work. No response yet. Thoroughly disappointed in the service. Oh, I forgot to mention that somehow the screen filter was torn already out of the box, too. I don't know how to take a picture of something not working, so only have a shot of the torn filter
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Randy Lozada Randy Lozada
Uneuseable because of missing oart
Uneuseable because of missing oart 1 Uneuseable because of missing oart 1
I ordered this more than a month ago but it came with a missing part #2. I requested for the part but it never came so the unit right now is not useable because I cannot exhaust the air to the outside. I’m requesting for a refund from my credit card.instead since I don’t think this is going to get any better.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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