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VEVOR Aire Acondicionado para Caravana 3600 W, Aire Acondicionado de Techo sin Conductos, con Bomba de Calor y Refrigeración, Velocidad Variable, con Control Mediante Botón ADB y Mando a Distancia

Reseñas de clientes para VEVOR Aire Acondicionado para Caravana 3600 W, Aire Acondicionado de Techo sin Conductos, con Bomba de Calor y Refrigeración, Velocidad Variable, con Control Mediante Botón ADB y Mando a Distancia

3600W

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Kurt Astorga Kurt Astorga
E3
We have purchased 2 if these units and the first unit came DOA with a E3 code. They wouldn't send me another unit until they recived the bad unit which we trashed the bixes so we had no way of sending it back and they wouldn't send me anything to send it back so we purchased a 2nd unit to use the box to return the damaged unit back. The 2nd unit has been working great until we trued to use an 30000 watt inverter to run it once we tried that an erworm code came up again E3 we cleared it and now we are seeing if all is good this morning 5-31-2026
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darc_bc darc_bc
Use due diligence when using your search
When i searched your website for 12 volt rv air conditioner this was the result. When it arrived I found it is a 120 volt. You were good to give me a partial credit but at this time I have no use fot this air conditioner. I hope to use on a future project. Misleading search engine, and not enough due diligence on my behalf.
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jdawk9 jdawk9
Wish I knew but would not call it a mistake.
The unit went on great. It does okay unless it is real hot outside. It does run all the time and the remote and the unit really do not work well together. Paid extra for duct system but air flow is weak through that. For the money it does okay. Heat function is very slow. I hope I can use it during the winter but really afraid I will not be able to. I wish I had spent a bit more and got a better unit. But live and learn. Paid that extra 400$ for remote and duct system unit, and would have been better off to just get the 600$ unit.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via the email associated with your order within 24 hours. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Troy Hulse Troy Hulse
Mr
The unit installed easily. Started the unit up, it seems to cool alright. The operation instruction is very vague. The remote will not connect to the ac unit. Currently have a ticket with customer service that is open. Don’t currently have a resolution. I have not been able to fined any useful information. The blower fan surges, speeds up and down I’m not sure if that is normal.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Br*** Br***
Sub Par Performance
Sub Par Performance 1
Pros: 1. They look nice and install was relatively easy. 2. Price Cons: 1. Very sub par performance. - I own a party bus company in Kansas and have several buses with 3 rooftop units powered by a diesel generator under the bus. These units put out about 50% of the air/cooling compared to the Advent units I have on a couple other buses. I have three of these units on one bus. The interior dimensions of it are roughly 8 ft wide x 32 ft long x 7 ft tall. At full blast on a 90 degree day, the inside of the bus will be 82 degrees. The windows are tinted and the bus is all white. Its only cool if you're standing directly underneath where the air blows out. 2. Settings being saved - I bought these because I was told that each time they were turned on (i.e. when I turn the generator on) that they were start and blow at the same temperature and fan speed as when they were turned off. They don't. If you have them on turbo mode (fan speed of 4), they will restart at auto fan speed, which will usually be setting 3. You have to hit the turbo button on each unit again to make them blow at speed 4. 3. Issues with the units bogging down - From the moment I installed them, one of the three units would like bog down and then rev up again over and over and over. 5 seconds running at full blast and then 5 second of it at like 20% power, then repeat. I've spent the last 3 weeks going back and forth with customer service trying to get a solution. It takes them days to respond and its been on me to have to do all the work and diagnosing. No offer of a refund or replacement. At this point I don't know if its fixed, or if its just not hot enough outside anymore to make it mess up so I might not know if the unit is faulty until next summer. The other two units have done the same thing several times, just not as long or often. Overall I'm really disappointed in these units. I wish I would have bought different ones. Maybe I need the 15k BTU units, but If they're only 10% better than these, then that still wont cut it.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jonathan Balland Jonathan Balland
Commerçant
3600W
Le climatiseur n'a jamais fonctionné il ne souffle ni air froid ni air chaud tres déçu 😞
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Charles bristle Charles bristle
Don’t buy
It never shuts off, didn’t know that or I would’ve bought it, will not keep up with the heat, I’ve been trying for two weeks for customer assistance to help me and they just keep giving me the runaround, do not buy
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Pat Pat
Owner
I bought this A/C Unit for my 112 Sq. Foot Trailer. We had installed and tried to use it this weekend. It would never blow air cold enough to cool the trailer. It continuously blew cool air but never cool enough to make a difference. Very disappointed with this Item.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Leclerc willy Leclerc willy
Climatiseur défectueux
3600W
Le climatiseur ne marche pas je vous envoie des mail depuis 20 jours vous trouvez pas de solution c'est onteux remboursé moi
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Christopher Magers Christopher Magers
Vevor ac unit
The heat from this unit works great but the cooling part is absolutely terrible the only time it will keep a trailer cool is at night time!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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