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VEVOR Abridor de Cortinas Automático, Robot de Cortinas Inteligente con App, Control Remoto, Concentrador, Compatible con Alexa y Google Home, Apertura/Cierre Programados, para Rieles en Forma de U/I

Reseñas de clientes para VEVOR Abridor de Cortinas Automático, Robot de Cortinas Inteligente con App, Control Remoto, Concentrador, Compatible con Alexa y Google Home, Apertura/Cierre Programados, para Rieles en Forma de U/I

Barra en U+Barra en I

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Lazar Lazar
Automatic curtain opener
Barra romana
Un produs excelent. Robust. Materiale de calitate. Usor de folosit. Usor de programat prin aplicație. Conectare foarte usoara prin wi-fi.
1 personas encontraron esto útil
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iversonviper iversonviper
hopefully they will have a motor upgrade
Barra romana
motor works too bad on a Roman rod
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via the email associated with your order to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Enda Ryan Enda Ryan
Unreliable
Barra romana
Unreliable 1
Very tricky to setup, instructions poor. App is not great. You want to reverse the motor? It doesn't acknowledge that it is done, nothing changes on the screen so you try again still nothing. Now you don't know if you have succeeded or not. Makes setting up painful. But worse of all, I bought two units, specifically to close both curtains in a room while away. One of the units decided to lose connection to the router while I'm away on hols. Now I don't know what the status of one of the curtains. Is one open and one closed?? Completely failed as regards making the house look occupied, if anything it has made it worse. Nothing can be done without being within Bluetooth range to reactive the connection.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Savannah Toews Savannah Toews
Waste of time
Barra en U+Barra en I+Barra romana
So frustrating. If you are using an adjustable curtain rod it will not make it over the tiny bump between the two. They give you silicone tape but it comes right off.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Steve Steve
Keeps getting stuck!
Barra en U+Barra en I+Barra romana
Did not work for my curtains and I have typical common Roman curtains that you buy from any home store. It keeps getting stuck. Trying to get a refund right now. Hopefully the refund process is smooth.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Gerard Slegers Gerard Slegers
De heer
Barra en U+Barra en I
Product is moeilijk in te regelen en via de app niet goed aan te sturen. Geeft vaak storing en moet dan weer gekalibreerd worden wat erg tijdrovend is.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Chris D Chris D
Great…when it works…
Barra en U+Barra en I+Barra romana
Setup was pretty easy. Battery life is very weak…these open and close once per day and are lucky if they last 2-3 weeks on a full charge. Master unit will not stop charging and show full on the battery indicator. Slave unit charges and indicates full.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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A severely let down person A severely let down person
Angry Purchaser
Barra en U+Barra en I+Barra romana
The automatic curtain closers didn’t pair right out of the box. I spent my spare time trying to get them to work. Nearly nine hours later they still didn’t work. I entered into a dialogue with their “customer service”. They sent me a YouTube link to pair the curtain closers, which did not work. I am an IT professional, so believe me I followed the directions. I even went back to the YouTube link but it
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Derrick Derrick
Terrible Product
Barra en U+Barra en I+Barra romana
The app is glitchy and does not work with the product. The product came with a remote which it responds too but once you set the opening and closing distances the devices forget them and only open or close partially, which is always some random distance apart.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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AY AY
Very Disappointed – Defective Product and No Support
Barra romana
I purchased a curtain opener from Vevor expecting it to work as advertised. Unfortunately, it never worked properly right out of the box. I reached out to Vevor’s customer service to request a refund or at least an exchange, but they refused to take it back. It’s frustrating to be stuck with a defective product and no resolution. I expected better quality control and support from a company selling specialized equipment. This experience has been disappointing, and I would caution others to be careful before buying
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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