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VEVOR Abridor de Cortinas Automático, Robot de Cortinas Inteligente con App, Control Remoto, Concentrador, Compatible con Alexa y Google Home, Apertura/Cierre Programados, para Rieles en Forma de U/I

Reseñas de clientes para VEVOR Abridor de Cortinas Automático, Robot de Cortinas Inteligente con App, Control Remoto, Concentrador, Compatible con Alexa y Google Home, Apertura/Cierre Programados, para Rieles en Forma de U/I

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13 Reseñas
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A severely let down person A severely let down person
Angry Purchaser
Barra en U+Barra en I+Barra romana
The automatic curtain closers didn’t pair right out of the box. I spent my spare time trying to get them to work. Nearly nine hours later they still didn’t work. I entered into a dialogue with their “customer service”. They sent me a YouTube link to pair the curtain closers, which did not work. I am an IT professional, so believe me I followed the directions. I even went back to the YouTube link but it
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Derrick Derrick
Terrible Product
Barra en U+Barra en I+Barra romana
The app is glitchy and does not work with the product. The product came with a remote which it responds too but once you set the opening and closing distances the devices forget them and only open or close partially, which is always some random distance apart.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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AY AY
Very Disappointed – Defective Product and No Support
Barra romana
I purchased a curtain opener from Vevor expecting it to work as advertised. Unfortunately, it never worked properly right out of the box. I reached out to Vevor’s customer service to request a refund or at least an exchange, but they refused to take it back. It’s frustrating to be stuck with a defective product and no resolution. I expected better quality control and support from a company selling specialized equipment. This experience has been disappointing, and I would caution others to be careful before buying
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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