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VEVOR Abrazadera de Horquillas de Tractor 2130x115 mm 1 Par de Acero al Carbono Abrazadera en Horquillas de Paletas Carga de 1815 T para Mover y Transportar Cargas Pesadas y Voluminosas, Amarillo

Reseñas de clientes para VEVOR Abrazadera de Horquillas de Tractor 2130x115 mm 1 Par de Acero al Carbono Abrazadera en Horquillas de Paletas Carga de 1815 T para Mover y Transportar Cargas Pesadas y Voluminosas, Amarillo

11.4cm 213.4cm

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imnsx imnsx
Bent the second time I used them
208.3cm
Bent the second time I used them... welds on bottom strap broke and they bent just beyond the forks inside
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
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williamsoeur03@hotmailcom williamsoeur03@hotmailcom
Jamais reçu ce produit
208.3cm
Bonjour je n’est jamais reçu ce produit merci de me rappeler o 0612946148 merci
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Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre situation ait été prise en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions. Par ailleurs, nous vous présentons nos sincères excuses pour l'expérience logistique insatisfaisante que vous avez vécue. Nous avons pris bonne note de ce problème et en informerons notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions pour vos commentaires, qui nous aident à améliorer nos services.
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tcoogankitchens tcoogankitchens
Fork extensions
208.3cm
Very light steel, bend without lifting anything too heavy, my forks are too big for them to go fully on them but in any case I wouldn't trust them to do the job I bought them for
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ranga Wasala Ranga Wasala
Poor Aftersales support
182.9cm
Pricing is great. However, I had a problem woth fitting that to forks. I contacted customer service. They said they will contact mw within 3 days to address the issue. Its nearly 3 weeks and no response
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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D Robison D Robison
DO NOT RECOMMEND THIS COMPANY
208.3cm
Extremely difficult company to deal with, no direct customer support and unable to speak to anyone or get a response only via email which took days, the item purchased was not delivered by freight company Allied Express instead we had to go and pick item up that was sitting in depot 5 days and never looked like being delivered by their third party courier and Vevor did not offer any assistance only passed blame on third party courier. Would not recommend purchasing from this company or if you do be prepared for a battle of not receiving your items in a timely manner or at all - you could wait weeks. Goodluck if you want to return or get warranty on an item as this will be a battle in itself - steer clear of this company.
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Respuesta de Servicio al Cliente: Hello, We sincerely apologize for the unsatisfactory logistics experience you encountered, as well as for the inconvenience caused by our customer service and after-sales support. We truly regret that we did not meet your expectations. We have noted your feedback regarding the delivery experience and will share it with our logistics partner to help improve and optimize the delivery process. We have also received your ticket and are actively following up on your case. Our customer support team has been in continuous communication regarding this matter and will continue working with you until the issue is fully resolved. We greatly appreciate your patience and understanding. Please wait for further communication from our team, and we will provide you with updates and a solution as soon as possible.
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sylvain sylvain
Maintenance director
11.4cm 213.4cm
I contact the sale department to exchange my unit because is to small to fit on the fork. I need half inch wider. No body contact me about that. I,m interested to exchange for a good one.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Raymond Monty Raymond Monty
Owner operator
11.4cm 213.4cm
Never received them....
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Santi  Puiggene Santi Puiggene
Abrazadera horquillas
11.4cm 213.4cm
Hola,no he recibido las abrazaderas horquillas
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Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
cb cb
owner
11.4cm 213.4cm
The first use one slipped off the fork and broke the weld. Vevor sent a replacement, and it also slipped off the fork and got damaged. Poor design.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Kyle Kyle
Owner
11.4cm 243.8cm
Wasnt clean that these aren’t fully boxed. They are only three sided fitting over your forks. Did not work for us, welded plate to the bottom
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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