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VEVOR Soplador de Hojas de Gas 79 CC Soplador de Nieve de Mochila 2 Tiempos con Tanque de Combustible 3 L Volumen de Aire de 930 CFM para Cuidado del Césped, Limpieza de Hojas, Eliminación de Nieve

Reseñas de clientes para VEVOR Soplador de Hojas de Gas 79 CC Soplador de Nieve de Mochila 2 Tiempos con Tanque de Combustible 3 L Volumen de Aire de 930 CFM para Cuidado del Césped, Limpieza de Hojas, Eliminación de Nieve

79 CC

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Henrik Henrik
Extremely hard to start
63 CC
I got the Blower in the beginning of October and have only manage to start it twice after lots of struggle with choke and fuel pump. I have tried everything you suggested in the manual and lots more. I have checked that all functions are ok as expected and can´t find any issues. I have experience of two stroke engines for gardening for at least 40 years so normally I know what I´m talking about. I´m close to give it up unless you can help me out. Regard Henrik
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464994817420288] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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iwrestle152 iwrestle152
Not very happy
I love VEVOR products but this so far has been the only product I have been unhappy with. The blower itself is great. Tons of power. The engine runs smooth. I had issues with it in the beginning and VEVOR did a great job handling the discrepancies. But I have had the blower professionally repaired after that instance. Then the pull chord failed. VEVOR sent me out a pull chord right away towards the end of the season last year. Now this year I go to use the pull chord and again it breaks. Not a big deal I figure I would contact VEVOR and get a new one coming. Seems as though the pull chord is now out of stock or obsolete. And greatly enough I have found and aftermarket version with the same bolt pattern but seems as though the drive lock is no where near the same design and impossible to find. So not I’m stuck with an inoperable backpack blower that I purchased with obsolete parts or just extremely back ordered parts I don’t know yet. You have to wait 48 hours to contact any sort of customer support. Not saying VEVOR is a bad company I just think they need to have some sort of customer support here in the states with as big of a company as they have become now.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We are sincerely sorry to hear that you had a disappointing experience with our after-sales and customer service teams; we take your comments very seriously. Thank you for bringing this to our attention—your feedback is essential in helping us rectify the situation and improve. We have noted that the issue you reported has been resolved via email. We are glad that your concern was addressed promptly. Please do not hesitate to reach out to us again if you have any further questions.
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John John
Doesn't last long
Lasted for a out a year, just long enough to get past the warranty before it quit working.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464178786665472] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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jean-yves.gueguen617 jean-yves.gueguen617
sav
43 cc
cet outil répond à mes attentes démarrage à froid sans problème démarrage à chaud impossible j'ai écrit au service après vente mais je n'ai reçut aucune réponses pas très satisfait
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous remercions pour vos commentaires ; nous prenons très au sérieux vos préoccupations concernant votre expérience avec le service après-vente. Cette situation a été transmise à un conseiller dédié qui se chargera d'examiner le dossier. Nous effectuerons cette vérification dans un délai de 12 heures et reviendrons vers vous via le ticket d'assistance n° 464082840463360. Nous vous invitons à surveiller l'adresse e-mail associée à votre commande et à répondre à notre message ; nous mettrons tout en œuvre pour vous proposer une solution adaptée.
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philbarry44 philbarry44
Easy of operations
Night mare to start and will not stay running.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Simply Green Simply Green
Broken spring calls not working very hard to replace
Brought two of these things pull spring recall have broken on both of them within 2 to 3 weeks period of use
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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fillier84 fillier84
pull cord is garbage
don’t waste your time on this. purchased and on the first day the pull cord came apart and trying to get it replaced or fixed is a nightmare
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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chadcouvillion.cc chadcouvillion.cc
Weight
Got my backpack blower today pulled it out and almost pulled my back out. This thing weighs over 25lbs. To carry that around for a hour is ridiculous. Definitely returning it.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Tim Parrish Tim Parrish
too heavy
too heavy
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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jaydapm jaydapm
This blower sucks
Spring on pull start broke in the first half hour of use
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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