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VEVOR 55 W Purificador de Agua Ultravioleta, 12 GPM, Filtro Purificador de Agua Ultravioleta Versátil para Toda la Casa con Carcasa de Acero Inoxidable, Funda de Cuarzo Apto para Ducha, Bebida

Reseñas de clientes para VEVOR 55 W Purificador de Agua Ultravioleta, 12 GPM, Filtro Purificador de Agua Ultravioleta Versátil para Toda la Casa con Carcasa de Acero Inoxidable, Funda de Cuarzo Apto para Ducha, Bebida

55w

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Zach Zach
Huge hassle and disappointment
Ordered this item on the 13th of May. Took longer to arrive than usual but that's not why I'm upset. The item was installed according to instructions, had to buy adapters to put into my system. Water had no problem flowing up to 2 gallons per minute before installation, 80 psi verified at the tap. Recently serviced pre-filter sections, few hundred gallons ago. When I hooked it up, I expected a bit of flow loss. But it took 45 minutes to fill a 2 gallon container. That was the first time. The next time the flow head reduced even further. The third and final time I attempted to use it it would have taken somewhere around 3 hours to fill the 2 gallon cony, maybe longer. Obviously something had disintegrated internally. I have now spent a week trying to get a return on this item, and customer service is still refusing to service me. Avoid this item like the plague. If I don't have a refund processing tomorrow I'm going to file a charge back. Regardless, vevor earns 1.5 stars on this experience. Don't waste your time with this junk
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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