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VEVOR 4 PCS Plataforma Rodante para Maquinaria y 2 Manijas, Total Carga de 6 T, Carro para Maquinaria con Tapa Giratoria de 360° y 4 Ruedas Direccionales, Equipo de Movimiento Industrial, Amarillo

Reseñas de clientes para VEVOR 4 PCS Plataforma Rodante para Maquinaria y 2 Manijas, Total Carga de 6 T, Carro para Maquinaria con Tapa Giratoria de 360° y 4 Ruedas Direccionales, Equipo de Movimiento Industrial, Amarillo

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Machine Skate Machine Skate
Great quality, hard to use
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The structural design is great. I have used them a few times, up to 7000 lbs. They hold the weight well, but they are hard to keep straight unless you have a person manning each one. The 360 degree rotation is bittersweet.
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Jiri Jiri
nakupci
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rychlé dodání, poctivé balení, dobrá kvalita po vybalení jsem musel doopravit nedodělky (chybělo pár otvorů), ale jinak v pořádku
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er*** er***
Vevor Support is Terrible
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Vevor Support is Terrible 1
Complete and total junk. Box was destroyed when it arrived, parts were missing. Vevor can't get replacement parts and then wants to put me through the hassle of having to do a return and not provide a pick up. This is heavy and I am disabled. They were of not help and I'm stuck with $180 of scrap metal.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via the email associated with your order within 24 hours. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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felencia.f felencia.f
Don’t buy
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I would give it a negative review. It arrived in a terrible package. It appeared that it had been returned previously it was dirty. Had pain on it and it took my bank to get involved for Revo to give me my money back. They kept offering me coupons off for me to keep it. I wanted my money back. I didn’t pay for an previously used product. And it was missing Parts.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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PBandJengrs PBandJengrs
Did not arrive
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I purchased this a month ago and I’m still waiting either for a credit or a replacement to arrive. The automated chat/email is a waste of time.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Steve Steve
First disappointment I’ve had with all purchases
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The first time I was disappointed. Never received them shipping problems. Customer support fantastic they refunded the money immediately. Just really needed the product. So ended up going somewhere else so I could pick up. Paid more.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Serge Serge
Damaged product
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Customer support is nonexistent. Very complicated process to file a claim
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear your experience and we take your feedback seriously. We have created a ticket for you to follow up on this issue.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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mike mike
owner
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was not easy to work with hard to move with
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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me me
at my shop
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never got them and they wouldnt send out replacements
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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