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VEVOR Excavadora de Pozos a Gasolina de 63 cc y 2400 W Barrena para Postes a Gasolina con Brocas de 200 mm y 1 Varilla de Extensión para Vallas de Postes, Cultivo, Jardín, Plantas, Naranja y Negro

Reseñas de clientes para VEVOR Excavadora de Pozos a Gasolina de 63 cc y 2400 W Barrena para Postes a Gasolina con Brocas de 200 mm y 1 Varilla de Extensión para Vallas de Postes, Cultivo, Jardín, Plantas, Naranja y Negro

8 pulgadas-63cc

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abelbr02 abelbr02
Ahoyadora, bien pero soldadura a revisar
52cc 6 pulgadas + 8 pulgadas
Va bien, pero se ha partido la soldadura
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Respuesta de Servicio al Cliente: Hemos generado un ticket para realizar el seguimiento de este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema esté resuelto. Le rogamos que revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
hrmofficesolutions hrmofficesolutions
El usuario no dejó ningún comentario escrito.
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Respuesta de Servicio al Cliente: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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ru*** ru***
Wires not connected
52cc 6 pulgadas + 8 pulgadas
The machine had wires that where not connected. I did write to vevor . In the end I took the relevant part to pieces and reconnected the wires . The machine works fine now this has been done . When vevor asked for photos of what was broken this was impossible to do .as nothing could been seen. And as it was taken to pieces it just got fixed
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
T Ratliff T Ratliff
Good, but has had some issues
The auger has had some times it has performed well, but there have been some hiccups. It arrived with two of the handle bolts just placed loosely into the box. One of them jammed itself between the cover and the engine. It took some time to get it out of there. After using the auger on ten holes, it refused to start the next day. After taking the spark plug out, I noted it was covered in black liquid. The unit would only start by using the spare spark plug that was provided. Similarly I have had to remove and thoroughly clean the spark plug twice more as the project has continued. That has slowed down our progress. Yet, when it works, it works well.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tapropertymgnt tapropertymgnt
You get what you pay for.
Not bad for what it is it shook apart so we had to stop and go though it all. The throttle kept getting stuck open during use which is pretty dangerous. but as expected for a low cost tool. Renting one for the week would of been a lot more. The drill bit on the one snapped off after about 60 holes and would not dig anymore. Still better than doing by hand.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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pogbub pogbub
Not too sure
Not sure how someone thought this worked well in hard soil. My soil must be like concrete then. After about 5 or 6 inches, the unit would bog down and I would have to remove it and try again. Maybe it’s because it’s got the 8” auger and not the 6”. The weight of this one person machine is as heavy as some 2 persons machines that I have used. But, as someone mentioned, that weight probably helps bore the hole and it might in “normal” soil, but not in my hard pan.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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norcalfishon norcalfishon
Damaged in shipping
Damaged in shipping  2
Poor package design allows the auger bit to hammer the bottom of the motor. Ordered 2 of these and they have identical damage. Ontrac also dropped and threw them while delivering.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[Ticket Number 1794347249819]. Please pay attention to the email address associated with your order and reply to us there.
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Charlie Charlie
Quality control is lacking
Quality control is lacking  3
Second hole air filter cover fell off due to stripped threads contacted VEVOR for repairs still waiting on Parts. Definitely not the best quality post hole auger. Job postponed for 2 weeks now as I wait. Costing more lost revenue than the auger is worth.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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fernandes_david_1988 fernandes_david_1988
Raccord pas suffisamment solide
52cc 6 pulgadas + 8 pulgadas
Raccord pas suffisamment solide 3 Raccord pas suffisamment solide 3
Colis bien reçu, cependant dès la 1ere utilisation la pointe du forêt 8 pouces s’est cassée, les goupilles permettant d’ajouter les rallonges ne sont pas suffisamment solide. Sinon la tarière a l’air solide si l’on fait abstraction de l’équipement annexe
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Louis Annance Louis Annance
President of ATV Club
Very hard starting. Works as it should after you're able to get it started.
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Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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