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VEVOR SBR25 Rieles de Guía Lineal 1200 mm 2PCS Carril Lineal 1200 m 4 Piezas Bloques de Cojinete SBR25UU Kit de Deslizamiento de Cojinete Lineal para Máquinas Automatizadas CNC Proyectos de Bricolaje

Reseñas de clientes para VEVOR SBR25 Rieles de Guía Lineal 1200 mm 2PCS Carril Lineal 1200 m 4 Piezas Bloques de Cojinete SBR25UU Kit de Deslizamiento de Cojinete Lineal para Máquinas Automatizadas CNC Proyectos de Bricolaje

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José Silva José Silva
The wrong product
16 mm 2000 mm
The wrong product 1 The wrong product 1
This product is not what I ordered. You sent me extensions for a forklift. I hadn't opened the package until today, when I was going to use it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Glenn Mead Glenn Mead
Mr
16 mm 2000 mm
Mr 1 Mr 1
Rails arrived bent, contacted customer support for an exchange or refund and they said no.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jasson ramirez Jasson ramirez
They do not fulfill what they promise in the advertisement
20 mm 2200 mm
They do not fulfill what they promise in the advertisement 1
I give it 1 star and it's not because the product is of poor quality, it is a good product and has good quality. The only problem is that it arrived incomplete. The accessories were 2 SBR20 rails of 2200mm and 4 SBR20UU blocks and only 2 SBR20UU blocks arrived. I have been talking to customer service for a week and they do not want to solve my problem. The customer service is very bad.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Scottish mcMannish Scottish mcMannish
Director
16 mm 2000 mm
Junk. Don't buy Vevor rails. This company does not stand behind their products and it's impossible to get return authorization
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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DC DC
Manager
20 mm 800 mm
Pretty weak
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Krzysztof Krzysztof
Prowadnice liniowe
20 mm 1200 mm
Proszę o zwrot kosztów bo prowadnice do tej pory nie dotarły
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Salvo Salvo
Binari
20 mm 1800 mm
Ho acquistato binari nuovi poi controllando il contenuto del pacco mi rendo conto che i binari erano usati
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Kaiser Kaiser
MwSt nicht zurückbezahlt
20 mm 1000 mm
Sehr lausige Firmen Vilosofie
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Respuesta de Servicio al Cliente: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit unserer Logistik. Wir haben den Sachverhalt zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Kaiser Kaiser
MwSt nicht zurückbezahlt
20 mm 1000 mm
MwSt nicht zurückbezahlt
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Respuesta de Servicio al Cliente: Wir werden Sie per E-Mail über den Status Ihrer Steuererklärung informieren; bitte überprüfen Sie regelmäßig Ihren Posteingang auf weitere Mitteilungen.
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Traducido de Alemán
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disappointed disappointed
not rigid enough and rail support is too narrow
20 mm 1800 mm
While I have generally been happy with Vevor products, these two items are of surprisingly low quality and design. First of all, all four items arrived bent. The 1800mm guides were 1/4" (6mm) out f flat, raised in the middle. the 1200 mm ones were likewise bent, but only 3 mm (1/8") out of flat. I was able to to mostly ( but not completely) straighten them by placing them between two sawhorses and applying pressure in the middle, but they are too malleable and have to be attached to a rigid substrate to hold their form. I had to buy some extruded aluminum linear rail at great expense to attach them to in order to make them stiff enough. without this, they will easily deform with just a little pressure. But then I discovered the other design defect. I think it likely that many who buy these intend to use them in sets of four with two attached to the sliders on the other two, in order to make a router sled like I wanted to. The problem is that while the sliders are 48mm wide with a square bolt hole pattern at 35 mm (tapped for 6m-10 bolts), the aluminum support for the linear rods are however only 44mm wide with holes at 30 mm. While it is possible to drill additional holes in the support at 35 mm to match the sliders , drilling hols at 35 mm spacing means that the holes intersect the edge of the support making it nearly impossible to drill them at the correct spacing. this problem could easily have been fixed by making the rod support just 4mm wider. Summary: the rods are not stiff enough, and the aluminum support structure is 4 mm too narrow to attach them easily to the sliders on another set in order to make a router sled. My recommendation: don't buy these if this is your intent or you will be sorry.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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