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VEVOR Horno Fundidor de Sobremesa, 1500 W Horno Potente Eléctrico de Acero Inoxidable Temperatura Máxima de 1200 ℃ de Fundir Oro para Fundición en Cera, Bricolaje con Arcilla, Templado de Metales

Reseñas de clientes para VEVOR Horno Fundidor de Sobremesa, 1500 W Horno Potente Eléctrico de Acero Inoxidable Temperatura Máxima de 1200 ℃ de Fundir Oro para Fundición en Cera, Bricolaje con Arcilla, Templado de Metales

15.2 cm x 15.2 cm x 14 cm

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Reid Jackson Reid Jackson
Metal Caster
While advertised as being a solution for lost wax casting - this will not function as a burnout oven for a few reasons. First the manual warns against using this device for more than 2 hrs continuously. This alone would render it unusable for most burnout cycles. Second, there are only 9 schedule steps available in the program, and can only be set to 60 minute durations. this again limits the programs to 9 hr totals even if the manual is incorrect. With my burnout cycle totaling 12-13 hrs, the limitations of this device render it unusable for my purposes. I would like to return this device.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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EVR EVR
Purchaser
I would like to review this item for you but have not received it YET!
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Constance Murray Constance Murray
Vevor kiln
Not working. Doesn’t reach temperature or goes way over and gets too hot. It won’t follow program that I give it no one from company is helping although I was promised someone would contact me
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Kiln
I used it twice and It broke,now im sitting here with a kiln that doesn't work,and to top it off I have fix it myself.i guess I wont recieve the replacement for 3 weaks.dont buy this kiln.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Taylor Dutton Taylor Dutton
Broken kiln with no costumer service in sight
The kiln lcd display didn’t work making the kiln useless and with lack of costumer service it seems like vevor is unwilling to solve complaints and not willing to replace my product or return my money. I have bought many things from vevor but no more . I filed a claim with the better business bureau over all terrible company to do business with wouldn’t recommend.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert Kuzel Robert Kuzel
Wrong kiln without 9 segments was sent
I had confirmation the kiln that I have purchase had 9 programable stages/groups, but once I got the kiln I had the unpleasant surprise to see that what I have ordered is different from what I received. Video shown is what the agent told me: this is how the kiln was suppose to work… https://d37keo26p536wj.cloudfront.net/mdm-goods-service-prod/video/ZMKXXDL1500WLT2AY001V2_1767837974766.mp4
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Sarai Sarai
HORRIBLE SERVICE
Vevor agent gave me the wrong info!!! Now I have to return this to get the right one!!!! Why bother having an agent if they don't know????? WASTE OF TIME
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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