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VEVOR 1450 W Taladro Magnético, Taladro de Columna Magnético Portátil de 12800 N con 6 Brocas de Perforación, Diámetro de Perforación de 50 mm, Velocidad Variable para Mejoras para el Hogar

Reseñas de clientes para VEVOR 1450 W Taladro Magnético, Taladro de Columna Magnético Portátil de 12800 N con 6 Brocas de Perforación, Diámetro de Perforación de 50 mm, Velocidad Variable para Mejoras para el Hogar

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jb.gilly04 jb.gilly04
Ce modèle ne dispose pas de variateur de vitesse
40 mm 50 mm 11 piezas
Ce modèle ni dispose pas de variateur de vitesse. Est il possible d'échanger?
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Denis Denis
Roche
While it is all right for DIY not robust enough for industrial work which is what i needed it for so overall its ok for small jobs but not good enough for heavy duty work Pity because i buy quite alot of vevor tools You need to make them more robust and appealing to heavy duty industry To compete with the top brands
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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chilly2043 chilly2043
Inferior casting
Inferior casting 1 Inferior casting 1
I have had this drill for about one year and have used it 3 times. The last time I used it I noticed a Crack in the body of the drill head. Upon further inspection, I noticed the only thing holding it together was the clamping bolt. When I removed the bolt the casting fell apart. At that time I could see the porosity in the casting that was evident in the machined surfaces and through the coating. This is a defective part and should have been caught in the manufacturing process. This is clearly an inferior product. I'm just thankful I discoved the issue before it caused an injury.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Martin Friederichs Martin Friederichs
Magnetbohrmaschine defekt
50 mm 50 mm 6 piezas
Magnetbohrmaschine defekt 1 Magnetbohrmaschine defekt 1
Die Maschine machte auf den ersten Blick einen soliden Eindruck. Leider war bei dem Bohrfutter eine große Beschädigung, man versprach mir ein neues zu schicken. Aber nach ca. 10 gebohrten Löchern kam Rauch aus der Maschine und es roch verbrannt. Mal schauen was Vevor sagt?
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Respuesta de Servicio al Cliente: Wir haben Ihr Ticket zu diesem Anliegen erhalten. Unser Kundenservice wird sich innerhalb von 24 Stunden um Ihr Problem kümmern und Sie so lange unterstützen, bis alle Ihre Anliegen geklärt sind. Bitte achten Sie auf Antworten zum Ticket sowie auf E-Mail-Benachrichtigungen.
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Noel Noel
not good
40 mm 50 mm 11 piezas
I had a problem with the drill and i contacted vevor and explaned the problem and i never heard back from them.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Arzani Maurizio Arzani Maurizio
Assistenza tecnica deludente e inaffidabile
40 mm 50 mm 2 piezas
**Titolo: Assistenza tecnica deludente e inaffidabile** Ho acquistato questo trapano magnetico VEVOR da 1450 W e ho riscontrato difficoltà nella corsa verticale del gruppo motore e mandrino. Ho contattato l'assistenza tecnica inviando spiegazioni e fotografie del problema. Nonostante la promessa di una risposta entro 24 ore e un successivo sollecito, non ho ricevuto risposta. **Ritengo inaccettabile che VEVOR ignori le richieste tecniche di un cliente dopo l'acquisto, ma trovi il tempo di chiedere una recensione.** Un'assistenza post-vendita che, nella mia esperienza, si è dimostrata del tutto inefficace.
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Respuesta de Servicio al Cliente: Abbiamo aperto una segnalazione per gestire questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti finché la questione non sarà risolta. Ti invitiamo a controllare regolarmente la tua casella di posta per verificare la presenza di nostri messaggi.
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holymolykah holymolykah
Unit did not work
I received my VEVOR magnetic drill It seemed as if it was a returned item as I found metal shavings and also a random drill bit in the box. The unit itself had scratches as well Went back back-and-forth with their service department on email. They said it was shipping and for me to use it I went to use it turned it on. Sparks came out of the motor and has not turned on since I have sense send an email and have not received a response.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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john.newton@stufflers.com john.newton@stufflers.com
Warranty hard to get after 5 holes doesn't work
Worked for 5 holes using there core drill bits. Now they wont refund even after showing video of magnet coming off always. Lucky bought with paypal as there customer seevice is overseas and full of scripted info and not addressing the issues
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Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Je*** Je***
not strong magnet
40 mm 50 mm 6 piezas
Cut's fine, but the magnet is not strong enough to hold its own weight, so it is a drama in practice because the drill is 'walking & faling'
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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raymond saylor raymond saylor
Mag drill
I would like to write a nice review if I had it try. I have never received this mag drill. Ithasbeen three weeks since I order it and tracking says ticket is created. That is all. So I can tell you if it is great or not. Thanks
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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