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VEVOR Sierra de Cinta, Sierra de Cinta de Sobremesa de 340 mm con Soporte, Velocidad Continua Viable de 440-846 RPM, Luz de Trabajo Optimizada y Calibre de Ingletes, para Carpintería y Metal

Reseñas de clientes para VEVOR Sierra de Cinta, Sierra de Cinta de Sobremesa de 340 mm con Soporte, Velocidad Continua Viable de 440-846 RPM, Luz de Trabajo Optimizada y Calibre de Ingletes, para Carpintería y Metal

340 mm/330 mm

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Steve Steve
Fire your shipping manager
Arrived in wood box with no padding. Parts all over the place. Several large scratches along table. Missing parts. Rusted bolts and pins. Requested refund. Vevor sent refund and did not want it returned as it was 238 LBS.
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Respuesta de Servicio al Cliente: Hello! We are sincerely sorry to hear that you had a disappointing experience with our after-sales and customer service teams; we take your comments very seriously. Thank you for bringing this to our attention—your feedback is essential in helping us rectify the situation and improve. We have noted that the issue you reported has been resolved via email. We are glad that your concern was addressed promptly. Please do not hesitate to reach out to us again if you have any further questions.
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jean pierre de waele jean pierre de waele
levering
340 mm/330 mm
nog steeds NIET geleverd !!!!!!!!!
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Respuesta de Servicio al Cliente: We hebben een ticket voor je aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met je op en houdt je op de hoogte totdat het probleem is opgelost. Houd je inbox in de gaten voor onze berichten.
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reiterer.gerhard reiterer.gerhard
Enttäuscht
340 mm/330 mm
Schwer einzustellen. Sägeblatt ist minderwertig
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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EDWARD DAY EDWARD DAY
Wood working
This saw runs good but I have had this saw for a year now and still cannot get it to cut straight. I bought it for resawing wood but so far haven't been able to use it.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Philippe Hardouin Philippe Hardouin
Particulier
245 mm/160 mm
Pas de notice en Français. Difficile à régler. Manque de puissance du moteur.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jörg Lippmann Jörg Lippmann
Zu teuer für die gebotene 'Qualität'
245 mm/160 mm
Dann lieber Scheppach o.ä.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Lee Ballard Lee Ballard
Bandsaw review
The saw is fine but your company doesn't carry replacement parts or blades for it.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Kevin Kevin
Mr
Works as it should but damaged when opening base was bent. Needed rubber mallet to straighten
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ed Ed
User Manual Terrible
I entered a ticket for tech support. Still waiting for reply. No way to call. Glad I finally figured it out but user manual leaves a lot to be desired. It says there’s a quick release on back to reset blade which mine did not have at all even though part number on unit was exact number on manual. I had to disassemble the entire bracket to move the wheel down. The blade came off immediately upon machine start up so my first user experience was spending a couple hours trying to figure out how to reinstall. None of what I had to do was covered in the manual. Pictures in the manual were of low quality and essentially useless. It was riddled with grammatical and spelling errors and even conflicting information. For example it says turn blade tension wheel counter clockwise to both loosen and tighten blade. Once I got it running, it seems ok but I probably wouldn’t buy again due to poor experience. It would be a major hassle to ship this thing back and since I can’t talk to anyone, I doubt I could get a return number.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Bob12 Bob12
Owner
Saw was crated well delivered late by a week. Assembly was terrible. Parts are not marked and no instructions were included in the box. All bolts and nuts no marked or identified. Took many texts to support to get a booklet for assembly. Support was fast and tried to help. The saw seems to be good quality overall. Companies need to relied the first impression is in the assembly. For professional woodworkers bad assembly means a bad tool. The low rating is because the assembly was so bad .
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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