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VEVOR Martillo Demoledor 2200 W Martillo Eléctrico Profesional, 50 J Martillo de Demolición, 2000 BPM con Cincel Plano, Cincel Puntiagudo y Accesorios Completos 2 Mangos para Hormigón y Mampostería

Reseñas de clientes para VEVOR Martillo Demoledor 2200 W Martillo Eléctrico Profesional, 50 J Martillo de Demolición, 2000 BPM con Cincel Plano, Cincel Puntiagudo y Accesorios Completos 2 Mangos para Hormigón y Mampostería

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David Pennington David Pennington
Jackhammer
Jackhammer started out strong and did a good but after a few hours oil started to leak down the chisel while in use and the point bit went flat. The chisel bit is still in good shape and the jackhammer still performs as advertised, just a little concerned about the oil and disappointed in the other bit. Hopefully courtier support will help out.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working through your concerns and are determined to find a solution that meets your needs. Please keep checking your ticket and email for periodic updates on how things are going. Don’t hesitate to reach out if you have more questions or need further assistance.
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Tammy Nolan Tammy Nolan
Mrs
It’s hard to get past the lack of customer service. My husband put the word out that he needed a jackhammer for Christmas and ended up with two. When I tried to return the one I ordered from vector, they tried to pay me a fraction of the price and let me keep it. I’m out $400 for something I don’t want or need. I’m giving neutral ratings on the features since it’s still sealed in the box.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on resolving your concerns and are focused on finding a solution that works for you. Please keep checking your ticket and email for regular progress updates. If you need further help or have more queries, don’t hesitate to contact us.
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Mike Mike
Experienced User
Experienced User  2 Experienced User  2 Experienced User  2 Experienced User  2 Experienced User  2
We’ve purchased many items from VEVOR and we are very happy with them and intend to continue in the future. Shipping is fast. My wife has a recent cancer diagnosis, 2 weeks later she’s in for bilateral mastectomy. We have a 9 month old German Shepherd puppy with massive energy and have yet to let her off leash. Post surgery we won’t be walking her for many weeks, we decided to fence in an area for her to run w/out taking off and ending up who knows where. We live on an 8 acre field so we picked out an area that is 100 feet long by 50 feet wide to fence in. My son and I were digging the holes for the posts when we ran into some boulders beneath the soil way too large to remove, some were only 3 - 4” deep, others were just below the surface. It ended up being on the 100’ side, It was 8 out of the 10 that had to be drilled and hammered out. While digging the holes the hammer arrived.😃! Using an SDS MAX w/1/2” X 21” bit drilling holes 12” in diameter x 18” in depth, we’d drill 6”, chisel out 3”,clean out, rinse, repeat, for all holes needing drilling. After reading the manual and post setup, we used it almost immediately. drilled holes +/-1” apart, a lot of holes to drill. 😳😤😆. The manual states that you have to put grease (oil) in the gear box before use, approximately 60g of 15W/40 hydraulic oil. There is a clear sight glass that is used as a gear box plug that threads in, it uses a rubber O-ring that functions as a seal. When viewing the oil level through the sight glass, ensuring that the hammer is standing vertical, with the bit end towards the ground, the oil should be just a very small bit below the center of the glass. After approximately 50 hours you are to open the cap and tip the hammer onto its side to drain the oil out, then refill with the appropriate oil with around 60g. The issue with the one I received is, while using the hammer, the oil would warm up, this phenomenon is normal, however during the 5th hole it began to drain out, running down the shaft of the bit through the hole where the bit is inserted and locked into place (chuck) this phenomenon is not normal🤷. Hence, we had to stop using the hammer. At first I thought that maybe it was the small amount of grease that I applied to the chuck end of the bit before locking it in place that was running out. After checking everything out this is not possible, there is too much running out and the oil keeps needing refilling after a short while, making use of the hammer extremely inefficient. The hammer arrived on 3 October 2024 and has a very small amount of time on it. This fence is critical for us to complete in a very timely manner, (before the ground freezes) the hammer is the tool that will help make this possible. We chose the 3500w model as it appears as though it is the most durable and would be the most reliable. Take away the leak, the hammer functions exactly as designed, very effective.
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Danny Danny
Owmer
The package arrived with a damaged carrying case. Reached out to customer service to try and get a new storage case for it and it ended with the crediting me $47 to keep the damaged one ( I would have preferred to just have a new case) but since it was so difficult dealing with them I said screw it. Used the hammer for approximately one hour total and some seal busted and leaked a bunch of oil/grease out through the bit hole. I didn’t take any photos because I didn’t plan to do a review until they emailed asking me to.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Randall Sheckler Randall Sheckler
Head of Quality and Sustainability
This machine is a pain in the ass. The engagement of the machine to the tool (spade, chisel, pointer) is intermittent or nothing at all. You will wrestle with this tool trying to find the sweet spot so that the engagement consistent to finish the work. Don’t think for a minute that this tool can be used for medium or large jobs.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jorge Jorge
Plumber
After a couple of days of use get broke from one of the handles
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Francois James Francois James
Home Owner
My Jack Hammer stopped working Today. Less than 30 days of Purchase
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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JP JP
Owner
Looks good but would not start chipping mode on hard dirt. I bought it to help dig a ditch. Would not activate. Had to send back for refund
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Ricardo Ricardo
Ha dejado de funcionar y Vevor no se hace cargo
2200 W 6 PCS Naranja
El martillo de demolición ha dejado de funcionar con menos de dos meses de uso y Vevor no hace honor a la garantía. Llevo dos semanas intentando que me den una solución pero Vevor solo atiende a través de un chat en el cual un supuesto agente redirige el caso a un departamento técnico que no contesta. Voy a poner una reclamación en consumo
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Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
Jacob Jacob
Broke on the first day
Broke on the first day 1
The motor housing cracked open after about 10 minutes of light use. Bought a lot of things from Vevor, this is the first time I've regretted it.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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