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VEVOR Prensa de árbol tipo trinquete de 3 toneladas, prensa de árbol de palanca de trinquete con volante, altura máxima de 12,2", prensa perforadora manual de escritorio de hierro fundido

Reseñas de clientes para VEVOR Prensa de árbol tipo trinquete de 3 toneladas, prensa de árbol de palanca de trinquete con volante, altura máxima de 12,2", prensa perforadora manual de escritorio de hierro fundido

3 T Palanca + Volante

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Jon Jon
worthless company
3 T Palanca + Volante
I was sent an email it was shipped. I kept watching the tracking and it was never picked up by fedex. Eventually, I reached out to Vevor and asked them where it was. They made an excuse the item was returned and offered a refund. Problem is the item was never picked up by fedex. It sat in the warehouse according to tracking. It wasn't until I complained did they offer a refund. They may have been thinking I would forget and let them keep the money. A terrible company. Stay away
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Paul Eberly Paul Eberly
Poor quality
3 T Palanca + Volante
This is poor quality. On the very first use the dog bent and doesn’t stay latched anymore.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ryan Ryan
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3 T Palanca + Volante
Ratcheting mechanism broke within the first couple weeks. The gears were also damaged. Vevor spent a month going back and forth with me - tried to get me a replacement part, tried to offer me a small amount of money to "get it repaired locally". They are currently refusing to refund me the purchase price, and I may need to do a chargeback to get my money back. Avoid this tool at all costs, it is poorly designed, made with soft and thin metal parts. I would also strongly recommend avoiding vevor for any items that you want to last for more then one time use, as they will not refund faulty products.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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