Opiniones sobre VEVOR Máquina de control de 500 W Controlador de aleación de aluminio ajustable 2-4 m 7 minutos por recarga para escenarios, bodas, espectáculos de DJ, fiestas

Ravi

1 machine will not even power on

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I bought 2 cold sparks from you guys but I am regretting as 1 will not even power on while other throws heated sparks instead of cold. 1 star rating as you did not test your product before shipping it.

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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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Lynette Baker

Purchaser

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These came broken they did not work and I am having a very difficult time getting a refund. They offered me half my money back for a product that never worked.

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Respuesta de Servicio al Cliente: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.

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Meraj Alam

Managing Director

Compra verificada

Item not working

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Radu Popescu

The machine is not working

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The machine is not working, I bought year warranty, and they don't answer to my emails to my tickets, customers service doesn't care Im loosing business because the machines are not working!!!!!

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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Patricia Keller

Mrs

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I bought two cold spark machines and only one works. I have been trying to reach the company to let them know the machine doesn’t even turn on. Can I please replace it or send me my money? I have not been able to reach nobody. They have a phone number that nobody answers. They say they’ll get back to you and don’t. I am still trying to reach them.

1 personas encontraron esto útil

Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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Alberto

Production company

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Piece of crap. I bought 4 of them and one doesn’t respond to oft command unless you’re two feet away. Customer service is terrible.

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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Ghulam Ahmadi

Damage

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I received the package, but it did not arrive in good condition.

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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Raza Malik

Scammy Company

Compra verificada

This company is a total scam. Do not buy any products from them. I bought the cold spark machines which do not work. And, they won't take them back. They keep telling me to watch videos and send videos. Such a waste of time and waste of money. I will work with my credit card company and start a dispute. Horrible horrible company!!

2 personas encontraron esto útil

Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Mohammed Khan

DJ

Compra verificada

Received the item not working out of box, does not power on one of two units the other works fine but customer service is nonexistent chat feature not functioning and customer service phone number online is constantly busy no answering service. Product has loose items inside you can hear when moving it.

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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DJ FRED

VEVOR Machine à étincelles

Potencia: 700W Cantidad: 2 Piezas Compra verificada

A fuir !!! ne fonctionne pas du tout !! marche une fois mais pas la seconde fois ! ça m'a plombé un mariage ! ne fonctionne pas à l'ouverture du bal de mariage ! le SAV est mauvais ! on t'envoie des vidéos pour résoudre le problème toi même alors que l'appareil est sous garantie

0 personas encontraron esto útil

Respuesta de Servicio al Cliente: Salut! Nous sommes vraiment désolés d’apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client, et nous prenons vos commentaires au sérieux. Nous transmettrons immédiatement vos préoccupations à notre service clientèle et à nos équipes après-vente afin de les améliorer. Si nous avons besoin de quelques détails supplémentaires pour approfondir votre expérience, nous vous contacterons rapidement. Merci beaucoup d’avoir pris la parole, votre contribution est essentielle pour nous aider à résoudre ce problème et à faire mieux.

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Reseñas de clientes para VEVOR Máquina de control de 500 W Controlador de aleación de aluminio ajustable 2-4 m 7 minutos por recarga para escenarios, bodas, espectáculos de DJ, fiestas

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