Reseñas de clientes para VEVOR Incubadora Automática para Reptiles o Anfibios Incubadora de Huevos 25L Incubadora Digital Incubadora Digital con Control de Temperatura Nacedora Criadero Termostato Incubadora
25 L
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M.
25 L
Difficile d'obtenir une température constante. Le thermostat réglé à 18° et quelques heures plus tard on se retrouve à 14°. Je regrette cet achat.
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Mr.
Stopped working after 5 months, completely dead.
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The worst customer service in the world
TRASH PRODUCT, TRASH SERVICE
**Rating: ⭐☆☆☆☆**
I would give zero stars if I could. I bought this incubator for a clutch of eggs that needed a stable environment, and VEVOR delivered a box of literal garbage. The unit arrived **completely destroyed**. The clear front door is shattered into a million pieces, the main plastic housing is cracked, and the entire structure is compromised. It looks like it was dropped off a skyscraper before being shoved onto my porch.
If you think the product is bad, their "Customer Service" is an absolute joke. I have been stuck in a loop of automated lies for days. Every time I reach out, they tell me to "wait 48 hours for a specialist." Those 48 hours pass, nothing happens, and I’m back at square one.
The latest insult? After seeing the photos of a **shattered, structurally broken machine**, they had the audacity to ask if they could just "resend the damaged parts." Are you kidding me? This is a precision climate-control device, not a piece of IKEA furniture. They expect me to rebuild a shattered incubator myself while my eggs are dying because they can't maintain a temperature in a broken box.
They are clearly stalling, hoping I'll just go away. They have zero accountability and zero respect for their customers or the animals this product is meant to care for.
**SAVE YOUR MONEY.** Buy from a company that actually gives a damn about shipping and support. VEVOR is a scam of a company that sends broken plastic and then ghosts you. I am filing a dispute with my bank immediately.
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Incubator
I have used this item once for 3 weeks. I am losing my eggs because this items stopped working suddenly and I can’r get anyone to respond to my message for a new incubator.
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Broke after 1.5 years
Worked for 1.5 years, then overheated and killed the eggsbroke
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Worked for a while after I had to repair it
I got the unit and had to replace the cooling chip through vevor help because it wouldn't cool. That worked for over a year and now the unit just keeps and blinks constantly.
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Thanks for the dead bunny
Won't even turn on. Customer service is useless. No one to help troubleshoot. And I'm pretty sure I was sent something that someone else already sent back. Brand new out of the box and it's missing a rubber pad on the foot. Tape was attached to the wall on the inside but wasn't holding any of the shelves in. I rehab wildlife. Someone brings me a 2 day old bunny to survive not to die because your product was a dud right out of the box. I should have plugged it in sooner to test it, but I used to have faith in this company.
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Owner
Stay away from this product. It's not worth the risk of losing your reptiles. The electronic temperature control has failed, and the temperature control reset itself. It went into refrigeration mode and dropped from 84°F (~29°C) down to 41°F (~5°C)! I check the incubator multiple times a day, and this happened out of nowhere. I cannot recommend this product to anyone. I also have only been using the incubator for just over a month.
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Quit working in 4 weeks
This was my 3rd and final attempt with these units.
First didn’t work out of the box. Second unit worked for 5 months. The 3rd only made it 5 weeks.
I lost $1200 worth the queen bee cells due to it failing.
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Garbage product and horrible support
Unit started blowing heating elements after just 2 months. Vevor sent new element that unit fried within a few days. Vevor sent replacement unit which failed within two weeks, same problem burning up heating elements. Vevor refused to refund full amount only %16 of purchase price, which I never received 2 months later.
Here I am still within the 1 year warranty period with no incubator no refund and multiple dead clutches of eggs. Just buy a styrofoam cooler computer fan and heat mat/cables with a thermostat, will last longer, cost less and less frustrating. Would give 0 stars if I could. Extremely unhappy and will be filing with BBB.
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