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VEVOR Alicates para Prensar 6/10/16/25/35/50 mm² Herramienta para Prensar Clavijas de Cable Aluminio Cobre AWG10-1/0 con 6 Tamaños de Prensado 60 Conectores Anillo de Aluminio Guantes de Electricista

Reseñas de clientes para VEVOR Alicates para Prensar 6/10/16/25/35/50 mm² Herramienta para Prensar Clavijas de Cable Aluminio Cobre AWG10-1/0 con 6 Tamaños de Prensado 60 Conectores Anillo de Aluminio Guantes de Electricista

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198 Reseñas
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G G
Doesnt work
AWG 12–2/0 + 4–70 mm²
Tool pumped up once and then quit working. Vevor was supposed to get back to me with a solution but they aren't responding to any more messages I send
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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David Pineault David Pineault
Mecanic
AWG 10–1/0 + 6/10/16/25/35/50 mm²
Cheap Broke on second use
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tdriver tdriver
tha boss
AWG 12–2/0 + 4–70 mm²
This tool is JUNK... I have reached out several times to customer service and still no response.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rick Rick
ster
AWG 12–2/0 + 4–70 mm²
I guess I shouldn't have expected much for the price, hydraulics exploded on first use, luckily it came with a rebuild kit, 50 ish crimps in, I have yet to see a nice crimp
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Michael
Owner
AWG 12–2/0 + 4–70 mm²
Product quality is fine for use in a "non-production shop", I don't think it's for everyday/all day, use. The main issue I had was shipping!! It had to be the worst I've ever experienced in my 40+ years in business! They use some "off the wall" delivery co. I've never heard of. Vevor has zero support for shipping issues, or any issues for that matter. No phone, no live people, and every e-mail takes at least 48 hours for a response. So after almost 1 month, and countless e-mails my product arrived? Never will I order anything from Vevor........
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thomas Hutchinson Thomas Hutchinson
Home owner. Marine repair.
AWG 10–1/0 + 6/10/16/25/35/50 mm²
Very disappointed. Would like to return it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Unhappy Unhappy
Broke first use, Vevor refused to replace or service
AWG 12–2/0 + 4–70 mm²
The dies are not very tough, which is essential for this tool. One of the dies broke first use. I requested a return, and it was denied. Requested a replacement die which they said they would send, but they never did. Now stuck with useless junk and no follow up service. You have to be careful purchasing tools from a company that doesn't stand behind them. I won't buy tools from Vevor again. It's a bummer I liked their prices, but if they sell junk and wnat
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Respuesta de Servicio al Cliente: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
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Michael Michael
Woodiesgoodies3
AWG 10–1/0 + 6/10/16/25/35/50 mm²
Poorly constructed. Arrived with flimsy snap ring and springs off. I reinstalled them (I am a mechanic so it's not my first rodeo lol.) And they popped off whenever force was applied. I changed the snap rings to a better quality snap ring and they worked....sorta..crimp was weak and just not a reliable tool.
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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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