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VEVOR Destilador de Agua 4L Filtro de Destilación de Agua con Recipiente de Plástico 750W, Destilación Filtro Purificador 1L/H

Reseñas de clientes para VEVOR Destilador de Agua 4L Filtro de Destilación de Agua con Recipiente de Plástico 750W, Destilación Filtro Purificador 1L/H

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Not satisfied with the delivery and service Not satisfied with the delivery and service
Not satisfied with the delivery and service
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Had weeks of delay with the delivery, contacted customer service and they offered a €10 discount. Later it turned out the shipment was lost. I had to order the product again at a higher price, and the €10 discount no longer applied. What a terrible service — I’ll never order here again.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Sandy Sandy
Bought this is a birthday gift for someone but it broke in 8 months. Started to leak.
I purchased this for my sibling for his birthday. He had bought one from another company it started to leak. I told him Vevor is a good company and bought him a distiller from here and now an 8 months it started to leak. So I'm a little embarrassed. The one that I bought lasted longer but it was a different brand from before.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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gene gene
Mr
The water distiller lasted hardly for 12 months, then started leaking water from the sealing of the metal tube. Cannot even fill 1/3 of the promoted capacity. Don't hold your breath, it won't last..
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Respuesta de Servicio al Cliente: Dear valued customer, Your feedback means a lot. We’re sorry for any trouble caused. To receive fast assistance, visit our "Contact Us" page online—our after-sales team will assist quickly. Thank you for your understanding.
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Betty Betty
Terrible product.
This product was so faulty. it leaked water all the time then after some time it started to smell like smoke and it looks like it burnt out. I have ordered a more costly one this time and keeping my fingers crossed that it work.
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Respuesta de Servicio al Cliente: Dear valued customer, we truly appreciate your patience and cooperation throughout this process. Our team is working diligently to address your concerns and is committed to delivering a solution that meets your expectations. Kindly keep an eye on your ticket and email for regular updates on the progress. Feel free to reach out anytime if you have further questions or need assistance.
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António Correia António Correia
Comprador
Negro
Esta máquina não faz o indicado, para sair água purificada demora muito, muito tempo. Não estou satisfeito e gostaria de a devolver. António Correia
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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Randy Randy
Warranty is non-existent
I had to order this as a replacement for another distiller i ordered which stopped working. Vevor support has been absolutely terrible. They just keep asking for more and more unreasonable things and pretending that they can't open pictures / videos i sent them. Don't expect any possibility of warranty support if the product you buy breaks.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dan Dan
Vevor products are trash
This is garbage and so is Vevor. Avoid all Vevor products.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Yehia ismail Yehia ismail
Paid but no product
Never got the product. Horible service. I will do my best never to use this horible non service again.
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet..We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Mike Mike
Poor customer service
My review of the distiller that it is extremely slow. At least 45 minutes to produce a cup full of distilled water. I will never again purchase a product from Vevor though. Because the day after I ordered this product I realized I had ordered the wrong item, so I emailed support immediately (and well before it was marked as shipped) to cancel or alter the order, and they never got back to me... not before it was shipped, not after it was shipped, never. Which tells me they don't care much about customer service at all. Oh well, lesson learned, stick with Amazon or Costco if I want customer service.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Yarwin Kolff Yarwin Kolff
Do not use anything but pyrex glass
Negro
Only glass can give pure distilled water free from impurities. This water becomes a magnet for metals, toxins, etc.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! 
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