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VEVOR Cubierta de Seguridad para Piscina Tamaño de Cubierta 6,7 x 12,8 m Cobertor para Piscina Rectangular Tamaño de Piscina 6,1 x 12,2 m Lona de Piscina para Piscinas Enterradas de Hogar Jardín Hotel

Reseñas de clientes para VEVOR Cubierta de Seguridad para Piscina Tamaño de Cubierta 6,7 x 12,8 m Cobertor para Piscina Rectangular Tamaño de Piscina 6,1 x 12,2 m Lona de Piscina para Piscinas Enterradas de Hogar Jardín Hotel

Verde Apto para Piscinas de 6x12 m
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Opiniones de los Clientes

4 Fuera de5
Basado en 269 reseñas
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Aaron Aaron
Missing parts
Pool cover was missing a part and I’ve been waiting for over 4 months now to receive the part. Very disappointed
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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EUGENE EUGENE
Does not work with snow.
Does not work in a climate that is cold and has snow. The snow pulled down the tarp, tearing it to pieces.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Stacy Stacy
Pool cover
I received the wrong pool cover. After multiple attempts the issue has not been resolved.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Patty Rose Patty Rose
Owner
Was not as described girly was the same as a standard leaf cover with no sunblock. Would not keep algae from growing over winter
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Respuesta de Servicio al Cliente: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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Lancaster1941 Lancaster1941
Pool Owner
Verde Apto para Piscinas de 4x8 m
Purchased 2 pool covers in May to be used in September. The brand new pool covers sat in a box until September. In September it was time to install the pool covers and it was realized the sizing was not correct. Pool covers in the box since delivery. Sent an e-mail to Vevor to see if Vevor could help. Their response basically said they are "SAD FOR ME" BUT NO RETURN AFTER 30 DAYS. Vevor had no understanding and offered zero customer satisfaction. Not even a credit or restocking of never used pool covers. Be aware of this poor customer service and don't buy something to be used more than 30 days later! I'm so happy they are SAD FOR ME :( 25050600927102391019
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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